Blackberry Integration

MarcAlle · **Blackberry Integration -** 13-06-2008, 03:42 PM

I'd like to be able to answer support chat calls on my BlackBerry.

craigbrass · 13-06-2008, 04:01 PM

You can use the yourdomain.com/helpdesk/pda/ interface to do this via a web browser.

MarcAlle · 19-06-2008, 03:18 AM

i cant answer support calls, livechats. I can answer tickets there though.

**Jamie Edwards** · 19-06-2008, 08:04 AM

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MarcAlle Offline New Member Posts: 2 Join Date: Jun 2008	Blackberry Integration - 13-06-2008, 03:42 PM I'd like to be able to answer support chat calls on my BlackBerry.

craigbrass Offline Senior Member Posts: 5,551 Join Date: Jun 2005 Location: Cumbria, UK	13-06-2008, 04:01 PM You can use the yourdomain.com/helpdesk/pda/ interface to do this via a web browser. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

MarcAlle Offline New Member Posts: 2 Join Date: Jun 2008	19-06-2008, 03:18 AM i cant answer support calls, livechats. I can answer tickets there though.