Kayako logo
Duplicate Requests Duplicated feature requests.

Closed Thread
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
  (#1) Old
leyton01 Offline
Member
 
Posts: 41
Join Date: Aug 2005
Follow-up good but needs to be expanded - 16-11-2006, 01:54 PM

The follow-up was a step in the right direction for the last major release but it needs more work. Pre-defined follow-ups, the ability to automatically assign follow ups when placed into a category are really needed to make this useful.
   
  (#2) Old
Varun Shoor Offline
Chief Executive Officer
 
Varun Shoor's Avatar
 
Posts: 2,829
Join Date: May 2003
18-11-2006, 06:50 PM

So the automatic assignments will be linked to predefined follow ups?

Regards,

Varun Shoor


Varun Shoor (varun.shoor ]at[ kayako.com)
----------------------------------------------------------------
---
   
  (#3) Old
danx Offline
New Member
 
Posts: 13
Join Date: Jun 2006
19-11-2006, 02:27 PM

Hi Varun,

please notice also this thread regarding the follow-up feature: Follow-Up question

Regards,
Daniel
   
Closed Thread

Tags
expanded, followup, good

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Evaluating Kayako - Good or bad? Phil Sayers SupportSuite, eSupport and LiveResponse 16 26-10-2006 01:05 PM
Looking for good designer to make a custom look for kayako. integrahost Requests 5 12-11-2005 04:31 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46