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Duplicate Requests Duplicated feature requests.
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(#1)
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| Member  Posts: 69 Join Date: May 2007 Location: UK | Live Chat feedback -
16-05-2007, 04:16 PM
I noticed that a lot of other Live Chat solutions have a "feedback" option when the chat is closed to enable customers to leave a rating / feedback on their chat experienced. We switched from StarDevelop Live Help to SupportSuite but are a bit dissapointed to see that there is no feedback system or an option for the end user to request an email transcript when the chat window is closed. Anybody else like to see this idea?  ---------------------- Leapfrog Computers LTD http://www.leapfrogcomputers.co.uk Kayako Modification and Design | Website Design and Development | Hosting and Domain Registration |
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(#2)
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| Senior Member Posts: 5,326 Join Date: Jun 2005 Location: Cumbria, UK |
16-05-2007, 04:17 PM
It is a planned feature. No estimate on timeframe has been given. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Member Posts: 69 Join Date: May 2007 Location: UK |
16-05-2007, 04:21 PM
Can anyone from Kayako throw some light on a release date please?  ---------------------- Leapfrog Computers LTD http://www.leapfrogcomputers.co.uk Kayako Modification and Design | Website Design and Development | Hosting and Domain Registration |
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(#4)
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| Operations Manager  Posts: 5,033 Join Date: Jan 2006 Location: United Kingdom |
16-05-2007, 05:12 PM
Sorry, there is no ETA for this -------------------------------------------------------------------
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