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Duplicate Requests Duplicated feature requests.
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(#1)
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| Senior Member Posts: 5,552 Join Date: Jun 2005 Location: Cumbria, UK | Mobile Front End Version -
29-05-2007, 07:40 AM
It would be nice if we could get a "lo-fi" version of the user front end so they could submit tickets from a mobile device with a small screen. The above would be good for the likes of me where if I am not near a computer, I can submit a ticket to the data center (who use Kayako) from my mobile which has web access. Although you can use the current front end, it takes a while to load and it doesn't fit on the screen. Icon Headquarters - Its Elixir - Web2Messenger |
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(#2)
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| New Member Posts: 17 Join Date: Feb 2007 |
23-07-2007, 07:54 AM
This is a fantastic idea as i am sure many ppl would use this like myself so if i wasn't near a computer then i could submit a ticket. This would be great because when you submit a ticket and you have SLA's assigned the timer would start counting down, instead of waiting 10 to 15 minutes until i can get access to a computer and then start the timer as the SLA time would not be right. |
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