Option to NOT add signature on REPLY TO page

[brygrant]

Normally I really like the fact we can have a signature for replying to tickets in eSupport.

With the GREAT new feature of being able to untick the "send email" box so I can add verbal replies to the ticket without bothering the user I would also like it not to add the signature to the post.

Not a major issue, but would make the posts easier to read as they'd be smaller.

If anyone knows how - I'd love to know.

[WhiteSquaw]

I have the same problem.

[Siora]

Unfortunately this was already discussed by myself and Kayako said to just put it in the feature request. Not sure how much of a priority this is to them but I doubt it will get implemented anytime soon.