Kayako logo
Duplicate Requests Duplicated feature requests.

Closed Thread
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
  (#1) Old
Jamie Edwards Offline
Operations Manager
 
Jamie Edwards's Avatar
 
Posts: 5,033
Join Date: Jan 2006
Location: United Kingdom
Parser rules should also parse form-submitted tickets - 22-05-2007, 10:39 PM

So that mail bans can be enforced when submitting via a form, and rules executed on the content of the ticket.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
  • New to the forum? New user's guide here.
  • Submit bug reports here.
  • Submit support tickets via the members area.
  • Submit sales queries either via live chat or via e-mail.
  • There is no official ETA on Version 4.
   
Closed Thread

Tags
formsubmitted, parse, parser, rules, tickets

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46