Rich Text in ticket submitions

Xavi · **Rich Text in ticket submitions -** 10-12-2007, 03:07 PM

Hi,

I wish to know if current version is able to post tickets with 'Rich Text' in it's body.
If not, Will you implement this feature in coming versions?

Regards,

Xavier.

supportskins · 10-12-2007, 03:13 PM

I suppose this has been requested in the past and has been added in consideration queue for v4.

craigbrass · 10-12-2007, 03:58 PM

It has been discussed several times including at Tickets - WYSIWYG editor

It will likely not be a feature Kayako implement due to the problems it caused in V2.

**Jamie Edwards** · 10-12-2007, 04:41 PM

Quote:

Originally Posted by craigbrass

It has been discussed several times including at Tickets - WYSIWYG editor

It will likely not be a feature Kayako implement due to the problems it caused in V2.

This is correct - rich text ticket replies will not feature in Version 4.

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Xavi Offline New Member Posts: 9 Join Date: Dec 2005 Location: Barcelone - Spain	Rich Text in ticket submitions - 10-12-2007, 03:07 PM Hi, I wish to know if current version is able to post tickets with 'Rich Text' in it's body. If not, Will you implement this feature in coming versions? Regards, Xavier.

supportskins Offline Senior Member Posts: 3,718 Join Date: Aug 2006 Location: Mumbai, India	10-12-2007, 03:13 PM I suppose this has been requested in the past and has been added in consideration queue for v4. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

craigbrass Offline Senior Member Posts: 5,596 Join Date: Jun 2005 Location: Cumbria, UK	10-12-2007, 03:58 PM It has been discussed several times including at Tickets - WYSIWYG editor It will likely not be a feature Kayako implement due to the problems it caused in V2. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger