Search & Filter: add "has Custom Field" and "is empty" option

PeteV · _____________________ PeteV eSupport hosted 3.11.01

It would be really nice to expand the Search and Filter options.

For example, for Custom Fields, perhaps a "has / does not have this Custom Field". This would allow Staff to search for Tickets that (do not) have certain Custom Fields (since they can be removed from any Ticket, and need to be added manually friom Mail Parser Tickets).

For other fields, perhaps an "is / is not empty" option. This would allow Staff to search for Tickets that (do not) have empty fields (that is, missing data).

craigbrass · 28-11-2007, 03:16 PM

I second this.

supportskins · 28-11-2007, 04:45 PM

Third!

**Jamie Edwards** · 10-12-2007, 12:11 AM

Hi Pete,

I believe you have requested this one before.

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craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	28-11-2007, 03:16 PM I second this. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	28-11-2007, 04:45 PM Third! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/