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Lightbulb Suggestion: Group by Status - 13-07-2006, 03:20 PM

When viewing tickets using the "View All" (i.e. unfiltered view) I'd like to see the tickets "Grouped" by status. I'd like to see an OPEN "bar" then all open tickets, then a "ON HOLD" bar (row) then all on hold tickets below.

I'd also like to see Outlook style grouping such as tickets from "Today" "Yesterday" "Last Week" etc.

Data presentation!


Neal Culiner
NC Software, Inc.
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yes - 13-07-2006, 06:36 PM

yes, i would also like the quick filters and organize by on the lists to be multistepped. I may want ones first by priority, then by last activity, then by date created, etc.
   
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