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(#1)
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| Member Posts: 507 Join Date: Dec 2005 Location: Sitting | When viewing tickets using the "View All" (i.e. unfiltered view) I'd like to see the tickets "Grouped" by status. I'd like to see an OPEN "bar" then all open tickets, then a "ON HOLD" bar (row) then all on hold tickets below. I'd also like to see Outlook style grouping such as tickets from "Today" "Yesterday" "Last Week" etc. Data presentation! |
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(#2)
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| Member Posts: 147 Join Date: Feb 2006 Location: Lakeland, Florida - USA | yes -
13-07-2006, 06:36 PM
yes, i would also like the quick filters and organize by on the lists to be multistepped. I may want ones first by priority, then by last activity, then by date created, etc. |
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