Does this Beta Work?

Brent · 10:57 PM

We invite you to download and test the service today! You can get your copy from http://hotfix.kayako.com/kasus/Kayak...TA-1.0.1.3.exe

I assume this is the Beta for the Update service..

Does the software work? I have tried to install it several tiems with no luck or it is hanging on install for considerably longer than 10 minutes..

Any ideas...

Hopefully this section was opended to discuss this new product offering?

If not move it to where ever you wish...

Notes Added:

After a Hang for aprox 10 minutes it finally did install... not sure why the hang occured...

craigbrass · 25-06-2007, 09:23 AM

Hmm, I get a lag on the C++ thingy but only for like 1 min or so. What spec if your machine?

**Jamie Edwards** · 25-06-2007, 10:47 AM

The lag on mine is less than 12 seconds. My machine is a heavily-under-load 3700+ 64bit with 1GB of RAM, Win XP.

craigbrass · 25-06-2007, 11:22 AM

Thats weird then. I have a AMD Athlon X2 FX-62, 4GB of RAM and WinXP and the lag is as I said, around a 1 minute.

Chris Boulton · 25-06-2007, 01:30 PM

I actually have a question regarding this..

Shouldn't the installer check to see if it is installed or not and only install it if required?

craigbrass · 25-06-2007, 01:32 PM

If you are talking about the C++ distributable, I have suggested this and Jamie said "No, this isn't possible - there is no reliable way of checking if it is already installed.".

Brent · 26-06-2007, 12:28 AM

Well I know my Machine is not the issue at least speed wise..

Dual Processor 3.2ghz with 2 gb of RAM...

It might be an issue with it comflicting with Antivirus possibly or maybe something else related to how it is checking or what it is checking...

NC Software · 26-06-2007, 01:07 PM

I would hope you're using the .NET framework in the first place and not be installing these types of things on my computer! Get into the "90's"!!!

craigbrass · 26-06-2007, 04:39 PM

As requested over messenger by Jamie, CPU usage is 25, 15 and 10 respectively for 3 msiexec processes.

Tried again with Anti-Virus and Anti-Spyware protection (Ashampoo) turned off and still the same.

Always takes about a minute.

craigbrass · 26-06-2007, 04:40 PM

Just a thought but what about a defaultly ticked box saying "Install C++ Redistributable" that we could untick?

triplef · 21-07-2007, 12:09 AM

its trying to install the c++ redis... of course theres ways to figure this out..

The target machine where you run your application may already have the required dependencies installed. You can look-up for them in the WinSxS folder. Assemblies are grouped here on categories, each with its own folder. Folder names start with the platform name, followed by Microsoft, category (Windows, VC80, MSXML, Tools), assembly name, a token number, version and additional identifiers. The manifest files for these assemblies are located in the Manifest subfolder of WinSxS and have the same name as the folder of the assembly group they contain information about.

from http://www.codeguru.com/forum/showthread.php?t=408061

triplef · 21-07-2007, 12:10 AM

oh and BTW the lag is not because you have slow pc.. its because you have 1.1 and 2.0 and others already in system...

my dev box has .net dev framework , and prolly 10 other SDK's and compilers and stuff including delphi.. vb , dot net etc.. and it takes 4-5 minutes..
on a p4ht 3.4 with 4 gig ram

craigbrass · 21-07-2007, 07:42 AM

Oh right, that would make sense.

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craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	25-06-2007, 09:23 AM Hmm, I get a lag on the C++ thingy but only for like 1 min or so. What spec if your machine? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	25-06-2007, 11:22 AM Thats weird then. I have a AMD Athlon X2 FX-62, 4GB of RAM and WinXP and the lag is as I said, around a 1 minute. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Chris Boulton Offline Member Posts: 149 Join Date: Jun 2003 Location: Sydney, Australia	25-06-2007, 01:30 PM I actually have a question regarding this.. Shouldn't the installer check to see if it is installed or not and only install it if required? Chris Boulton Interspire - Web Software Inspired by You

craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	25-06-2007, 01:32 PM If you are talking about the C++ distributable, I have suggested this and Jamie said "No, this isn't possible - there is no reliable way of checking if it is already installed.". Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Brent Offline Member Posts: 124 Join Date: May 2006	26-06-2007, 12:28 AM Well I know my Machine is not the issue at least speed wise.. Dual Processor 3.2ghz with 2 gb of RAM... It might be an issue with it comflicting with Antivirus possibly or maybe something else related to how it is checking or what it is checking... KillerSurf Internet Services www.killersurf.net

NC Software Offline Member Posts: 522 Join Date: Dec 2005 Location: Sitting	26-06-2007, 01:07 PM I would hope you're using the .NET framework in the first place and not be installing these types of things on my computer! Get into the "90's"!!! Neal Culiner NC Software, Inc. Visual Basic .NET Forums 3.30.02 STABLE

craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	26-06-2007, 04:39 PM As requested over messenger by Jamie, CPU usage is 25, 15 and 10 respectively for 3 msiexec processes. Tried again with Anti-Virus and Anti-Spyware protection (Ashampoo) turned off and still the same. Always takes about a minute. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	26-06-2007, 04:40 PM Just a thought but what about a defaultly ticked box saying "Install C++ Redistributable" that we could untick? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

triplef Offline New Member Posts: 28 Join Date: Jul 2007	21-07-2007, 12:10 AM oh and BTW the lag is not because you have slow pc.. its because you have 1.1 and 2.0 and others already in system... my dev box has .net dev framework , and prolly 10 other SDK's and compilers and stuff including delphi.. vb , dot net etc.. and it takes 4-5 minutes.. on a p4ht 3.4 with 4 gig ram

craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	21-07-2007, 07:42 AM Oh right, that would make sense. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger