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(#1)
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| Chief Operating Officer Posts: 788 Join Date: May 2005 Location: Boise, Idaho | Nearing initial release -
01-10-2007, 08:25 PM
To keep everyone updated, we have completed the back-end (server) functionality for KASUS and will soon publish the initial release of the client application, which will also be packaged with the main distribution. -------------------------------------------------------------------
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(#2)
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| Chief Operating Officer Posts: 788 Join Date: May 2005 Location: Boise, Idaho |
06-11-2007, 11:26 PM
Update: We'll be publishing a new BETA release of the client tonight and will be adding updates to the server this week. -------------------------------------------------------------------
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(#5)
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| Operations Manager |
06-11-2007, 11:54 PM
KASUS is "Kayako Automatic Update Service", which has now been renamed to "Kayako Software Update". -------------------------------------------------------------------
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(#7)
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| Operations Manager |
07-11-2007, 12:02 AM
Kayako Update Service : ALPHA No - it will not update your server software, only your desktop applications. -------------------------------------------------------------------
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(#8)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
07-11-2007, 09:15 AM
Am I missing something but how does KASUS (the old internal name) = Kayako Automatic Update Service. K = Kayako A = Automatic S = ? U = Update S = Service Icon Headquarters - Its Elixir - Web2Messenger |
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(#9)
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(#10)
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| Operations Manager |
07-11-2007, 04:18 PM
Quote:
KAUS was the old public name, KASUS an old-old internally used name. Very confusing, but a minor point ![]() -------------------------------------------------------------------
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(#11)
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| Chief Operating Officer Posts: 788 Join Date: May 2005 Location: Boise, Idaho |
12-11-2007, 10:31 PM
Software -------------------------------------------------------------------
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(#13)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
13-11-2007, 11:50 AM
Kayako has about 10 testers already (including me) who will be doing it. Feel free to PM Jamie if you want to be a tester. Unsure if he is looking for any more but no harm in asking. Icon Headquarters - Its Elixir - Web2Messenger |
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(#14)
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse