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Kayako Software Update Discussion, troubleshooting and feedback for the Kayako Software Update.

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  (#1) Old
Ryan Lederman Offline
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Nearing initial release - 01-10-2007, 08:25 PM

To keep everyone updated, we have completed the back-end (server) functionality for KASUS and will soon publish the initial release of the client application, which will also be packaged with the main distribution.


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Ryan Lederman Offline
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06-11-2007, 11:26 PM

Update: We'll be publishing a new BETA release of the client tonight and will be adding updates to the server this week.


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internut33 Offline
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06-11-2007, 11:50 PM

whats a "KASUS" - searched the forum and found two results. This being one.


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Siora Offline
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06-11-2007, 11:51 PM

Yes, what is this KASUS you speak of?


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Jamie Edwards Offline
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06-11-2007, 11:54 PM

KASUS is "Kayako Automatic Update Service", which has now been renamed to "Kayako Software Update".


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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internut33 Offline
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06-11-2007, 11:57 PM

and it does what?

updates your helpdesk as stable releases come out automatically?

just my guess


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Jamie Edwards Offline
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07-11-2007, 12:02 AM

Kayako Update Service : ALPHA

No - it will not update your server software, only your desktop applications.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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craigbrass Offline
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07-11-2007, 09:15 AM

Am I missing something but how does KASUS (the old internal name) = Kayako Automatic Update Service.

K = Kayako
A = Automatic
S = ?
U = Update
S = Service


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internut33 Offline
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07-11-2007, 04:02 PM

S = Support?

We're digging. heh


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Jamie Edwards Offline
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07-11-2007, 04:18 PM

Quote:
Originally Posted by craigbrass View Post
Am I missing something but how does KASUS (the old internal name) = Kayako Automatic Update Service.

K = Kayako
A = Automatic
S = ?
U = Update
S = Service
Here is your answer right here:
Quote:
Originally Posted by craigbrass View Post
(the old internal name)
KAUS was the old public name, KASUS an old-old internally used name. Very confusing, but a minor point


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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  • New to the forum? New user's guide here.
  • Submit bug reports here.
  • Submit support tickets via the members area.
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  • There is no official ETA on Version 4.

Last edited by Jamie Edwards; 07-11-2007 at 04:21 PM.
   
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Ryan Lederman Offline
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12-11-2007, 10:31 PM

Quote:
Originally Posted by craigbrass View Post
Am I missing something but how does KASUS (the old internal name) = Kayako Automatic Update Service.

K = Kayako
A = Automatic
S = ?
U = Update
S = Service
Software


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  (#12) Old
Brent Offline
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13-11-2007, 07:24 AM

If you need testers please let me know


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craigbrass Offline
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13-11-2007, 11:50 AM

Kayako has about 10 testers already (including me) who will be doing it. Feel free to PM Jamie if you want to be a tester. Unsure if he is looking for any more but no harm in asking.


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Brent Offline
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14-11-2007, 03:49 AM

Will do - i test software all the time so its not a big deal... but when i use it I like to at least offer to help make it better..


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