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  <channel>
    <title>Kayako Community Forums</title>
    <description>Share customer service tips and helpdesk tricks</description>
    <pubDate>Sun, 08 Sep 2019 12:01:36 +0000</pubDate>
    <lastBuildDate>Sun, 08 Sep 2019 12:01:36 +0000</lastBuildDate>
    <generator>Kayako Community Forums</generator>
    <link>http://forums.kayako.com/</link>
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    <item>
      <title>https://topwellnessblog.com/pearly-whites/</title>
      <pubDate>Sun, 08 Sep 2019 02:15:00 +0000</pubDate>
      <link>http://forums.kayako.com/threads/https-topwellnessblog-com-pearly-whites.50674/</link>
      <guid>http://forums.kayako.com/threads/https-topwellnessblog-com-pearly-whites.50674/</guid>
      <author>invalid@example.com (ziemend)</author>
      <dc:creator>ziemend</dc:creator>
      <content:encoded><![CDATA[<a href="https://topwellnessblog.com/pearly-whites/" target="_blank" class="externalLink" rel="nofollow">pearly whites</a> Chewing, biting, and crunching our way thru existence is made feasible via that valuable covering of tooth. Our bones may be damaged and heal over the years, but once our enamel are broken or chipped, they never heal. While the enamel erodes, our tooth become a whole lot extra vulnerable to developing cavities. If your tooth are overly touchy to hot or bloodless, have sharp tooth edges, thinning, shortening or darkening, this...<br />
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<a href="http://forums.kayako.com/threads/https-topwellnessblog-com-pearly-whites.50674/" target="_blank" class="externalLink" rel="nofollow">https://topwellnessblog.com/pearly-whites/</a>]]></content:encoded>
    </item>
    <item>
      <title>https://bodyprohealth.com/ultra-fast-keto/</title>
      <pubDate>Sat, 07 Sep 2019 07:29:28 +0000</pubDate>
      <link>http://forums.kayako.com/threads/https-bodyprohealth-com-ultra-fast-keto.50673/</link>
      <guid>http://forums.kayako.com/threads/https-bodyprohealth-com-ultra-fast-keto.50673/</guid>
      <author>invalid@example.com (nzhq brxz)</author>
      <dc:creator>nzhq brxz</dc:creator>
      <content:encoded><![CDATA[<a href="https://bodyprohealth.com/ultra-fast-keto/" target="_blank" class="externalLink" rel="nofollow">ultra fast keto</a> shed some pounds fast and fortify your well being. I have some just right systems on my weblog. Here are some key elements to preserve in mind; healthful weight discount will diminish your shortness of breath, minimize the danger of acid coming again up the esophagus (reflux), and broaden or make stronger your whole health, vigour measure, and feel of well-being. It is most likely main to mention that starving your self is...<br />
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<a href="http://forums.kayako.com/threads/https-bodyprohealth-com-ultra-fast-keto.50673/" target="_blank" class="externalLink" rel="nofollow">https://bodyprohealth.com/ultra-fast-keto/</a>]]></content:encoded>
    </item>
    <item>
      <title>https://mumybear.org/ultra-fast-keto-boost/</title>
      <pubDate>Sat, 07 Sep 2019 03:33:58 +0000</pubDate>
      <link>http://forums.kayako.com/threads/https-mumybear-org-ultra-fast-keto-boost.50672/</link>
      <guid>http://forums.kayako.com/threads/https-mumybear-org-ultra-fast-keto-boost.50672/</guid>
      <author>invalid@example.com (teya)</author>
      <dc:creator>teya</dc:creator>
      <content:encoded><![CDATA[<a href="https://mumybear.org/ultra-fast-keto-boost/" target="_blank" class="externalLink" rel="nofollow">ultra fast keto boost</a> Now, allow me ask you a query. Is your goal definitely weight loss? Until you are attempting to make a weight magnificence for wrestling or a few other recreation with weight lessons, you may think that your purpose is weight loss, however it without a doubt isn’t. You are trying to lose that flubbery stuff attached for your frame known as fats. Correct? So then, why do we degree our development by using how a good...<br />
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<a href="http://forums.kayako.com/threads/https-mumybear-org-ultra-fast-keto-boost.50672/" target="_blank" class="externalLink" rel="nofollow">https://mumybear.org/ultra-fast-keto-boost/</a>]]></content:encoded>
    </item>
    <item>
      <title>https://www.healthsuperclub.com/ultra-fast-keto-boost/</title>
      <pubDate>Fri, 06 Sep 2019 06:39:09 +0000</pubDate>
      <link>http://forums.kayako.com/threads/https-www-healthsuperclub-com-ultra-fast-keto-boost.50671/</link>
      <guid>http://forums.kayako.com/threads/https-www-healthsuperclub-com-ultra-fast-keto-boost.50671/</guid>
      <author>invalid@example.com (rekhsamole)</author>
      <dc:creator>rekhsamole</dc:creator>
      <content:encoded><![CDATA[<a href="https://www.healthsuperclub.com/ultra-fast-keto-boost/" target="_blank" class="externalLink" rel="nofollow">Ultra Fast Keto Boost</a> Among adult women the values also concern the government in the s,  were overweight and  were obese. In, of them were overweight and were obese. Childhood. Preventing the advancement of childhood obesity is one of the main goals of the plan. If we can stop the growth of obesity among adults is already a big breakthrough. So our focus will be to reduce rates among children. They are getting fatter and are...<br />
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<a href="http://forums.kayako.com/threads/https-www-healthsuperclub-com-ultra-fast-keto-boost.50671/" target="_blank" class="externalLink" rel="nofollow">https://www.healthsuperclub.com/ultra-fast-keto-boost/</a>]]></content:encoded>
    </item>
    <item>
      <title>Email parser missing some mail collecting from Office365 mailbox</title>
      <pubDate>Thu, 05 Sep 2019 20:50:41 +0000</pubDate>
      <link>http://forums.kayako.com/threads/email-parser-missing-some-mail-collecting-from-office365-mailbox.30538/</link>
      <guid>http://forums.kayako.com/threads/email-parser-missing-some-mail-collecting-from-office365-mailbox.30538/</guid>
      <author>invalid@example.com (Martin Smith)</author>
      <dc:creator>Martin Smith</dc:creator>
      <content:encoded><![CDATA[We have the email parser set up to collect mail from an Office365 mailbox using a fetch type of IMAP SSL and Leave Copy on Server set to Yes. It works 99.99% of the time but occasionally it misses one the emails in the mailbox. When I say misses I mean that the there are no log entries for that piece of mail and mail before and after it are processed correctly.<br />
 <br />
The team don&#039;t entirely trust that all emails are getting into Resolve so when they find one like this it reinforces their fears. Any...<br />
<br />
<a href="http://forums.kayako.com/threads/email-parser-missing-some-mail-collecting-from-office365-mailbox.30538/" target="_blank" class="externalLink" rel="nofollow">Email parser missing some mail collecting from Office365 mailbox</a>]]></content:encoded>
      <slash:comments>7</slash:comments>
    </item>
    <item>
      <title>Hello</title>
      <pubDate>Wed, 04 Sep 2019 19:09:07 +0000</pubDate>
      <link>http://forums.kayako.com/threads/hello.50667/</link>
      <guid>http://forums.kayako.com/threads/hello.50667/</guid>
      <author>invalid@example.com (Jackshahid)</author>
      <dc:creator>Jackshahid</dc:creator>
      <content:encoded><![CDATA[I am new here, suggest me how to use kayakao?]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Kayako 4.74 New Installation</title>
      <pubDate>Mon, 02 Sep 2019 11:37:59 +0000</pubDate>
      <link>http://forums.kayako.com/threads/kayako-4-74-new-installation.50650/</link>
      <guid>http://forums.kayako.com/threads/kayako-4-74-new-installation.50650/</guid>
      <author>invalid@example.com (agrafil)</author>
      <dc:creator>agrafil</dc:creator>
      <content:encoded><![CDATA[I&#039;m trying to install again our Kayako but having a hardtime in making it work. I followed the server requirements <a href="https://classichelp.kayako.com/hc/en-us/articles/360006378700-Server-Configuration-Requirements" target="_blank" class="externalLink" rel="nofollow">https://classichelp.kayako.com/hc/en-us/articles/360006378700-Server-Configuration-Requirements</a> and Installing Kayako Classic <a href="https://classichelp.kayako.com/hc/en-us/articles/360006378680-Installing-Kayako-Classic" target="_blank" class="externalLink" rel="nofollow">https://classichelp.kayako.com/hc/en-us/articles/360006378680-Installing-Kayako-Classic</a> but nothing appears when I go to our URL <a href="http://e.blastasia.com/qrsupport/setup" target="_blank" class="externalLink" rel="nofollow">http://e.blastasia.com/qrsupport/setup</a>. PHP is working because if I try...<br />
<br />
<a href="http://forums.kayako.com/threads/kayako-4-74-new-installation.50650/" target="_blank" class="externalLink" rel="nofollow">Kayako 4.74 New Installation</a>]]></content:encoded>
      <slash:comments>10</slash:comments>
    </item>
    <item>
      <title>Edit Template</title>
      <pubDate>Sun, 01 Sep 2019 14:05:49 +0000</pubDate>
      <link>http://forums.kayako.com/threads/edit-template.31265/</link>
      <guid>http://forums.kayako.com/threads/edit-template.31265/</guid>
      <author>invalid@example.com (Prakash Raman)</author>
      <dc:creator>Prakash Raman</dc:creator>
      <content:encoded><![CDATA[Currently the only way I know how to edit a template is through the adminconsole-&gt;template-&gt;edit. This opens a page in which I have to make my changes in the textarea.<br />
 <br />
It is difficult to code in that area. Is there a place where the templates are stored, so I can edit it in the file itself (by opening it using my texteditor) ?<br />
 <br />
Thanks.<br />
Prakash Raman]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Bulk email</title>
      <pubDate>Fri, 30 Aug 2019 14:51:43 +0000</pubDate>
      <link>http://forums.kayako.com/threads/bulk-email.50656/</link>
      <guid>http://forums.kayako.com/threads/bulk-email.50656/</guid>
      <author>invalid@example.com (Ben2087)</author>
      <dc:creator>Ben2087</dc:creator>
      <content:encoded><![CDATA[How can I send bulk / mass emails to several email address within Kayako?<br />
<br />
Thanks]]></content:encoded>
    </item>
    <item>
      <title>Email parser not collection mail from 1 queue</title>
      <pubDate>Fri, 23 Aug 2019 14:11:49 +0000</pubDate>
      <link>http://forums.kayako.com/threads/email-parser-not-collection-mail-from-1-queue.45974/</link>
      <guid>http://forums.kayako.com/threads/email-parser-not-collection-mail-from-1-queue.45974/</guid>
      <author>invalid@example.com (Paradise Computing)</author>
      <dc:creator>Paradise Computing</dc:creator>
      <content:encoded><![CDATA[We have many parser queues, but one has decided to stop working. <br />
<br />
Currently setup using POP(TLS) to an Office365 mailbox. All was working, but now it&#039;s stopped. Tested the credentials in the parser settings and all is ok - it even comes back and tells me how many emails are currently sitting in the mailbox, but it isn&#039;t bringing them in with the Parser.<br />
<br />
Nothing related to this in the parser log.<br />
<br />
The parser appears to be working as it&#039;s pulling in from another POP mailbox (non 365). Switched...<br />
<br />
<a href="http://forums.kayako.com/threads/email-parser-not-collection-mail-from-1-queue.45974/" target="_blank" class="externalLink" rel="nofollow">Email parser not collection mail from 1 queue</a>]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>Fatal error: Call to a member function Assign() on null in /home/support1/public_html/__swift/includ</title>
      <pubDate>Thu, 22 Aug 2019 13:52:49 +0000</pubDate>
      <link>http://forums.kayako.com/threads/fatal-error-call-to-a-member-function-assign-on-null-in-home-support1-public_html-__swift-includ.48019/</link>
      <guid>http://forums.kayako.com/threads/fatal-error-call-to-a-member-function-assign-on-null-in-home-support1-public_html-__swift-includ.48019/</guid>
      <author>invalid@example.com (umer shahzad)</author>
      <dc:creator>umer shahzad</dc:creator>
      <content:encoded><![CDATA[error show plz help]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>Generating a license key for new domain</title>
      <pubDate>Thu, 22 Aug 2019 13:51:09 +0000</pubDate>
      <link>http://forums.kayako.com/threads/generating-a-license-key-for-new-domain.50629/</link>
      <guid>http://forums.kayako.com/threads/generating-a-license-key-for-new-domain.50629/</guid>
      <author>invalid@example.com (rthap)</author>
      <dc:creator>rthap</dc:creator>
      <content:encoded><![CDATA[We need to move our ticket site(running Kayako Suite ver 3.3) to a new domain. This will require us get a new license key for the Kayako Suite to work on the new domain. I am not able to login to members.kayako.com to do that. That member site does not seem to exist anymore. Is there another member area where I can register a new domain for the license?<br />
<br />
Due to issues with the current domain and hosting services, we are moving Kayako suite to new domain and without the new license our ticketing...<br />
<br />
<a href="http://forums.kayako.com/threads/generating-a-license-key-for-new-domain.50629/" target="_blank" class="externalLink" rel="nofollow">Generating a license key for new domain</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Help Tickets are duplicate Signature</title>
      <pubDate>Thu, 22 Aug 2019 13:38:29 +0000</pubDate>
      <link>http://forums.kayako.com/threads/help-tickets-are-duplicate-signature.46433/</link>
      <guid>http://forums.kayako.com/threads/help-tickets-are-duplicate-signature.46433/</guid>
      <author>invalid@example.com (sby)</author>
      <dc:creator>sby</dc:creator>
      <content:encoded><![CDATA[Hi,<br />
<br />
When i create a new ticket i see in my staff part the signature one time under a ticket.<br />
When i receive the mail i have 2 times the signature under the messages where can i change this.]]></content:encoded>
      <slash:comments>11</slash:comments>
    </item>
    <item>
      <title>online online email submission and reply</title>
      <pubDate>Thu, 22 Aug 2019 13:08:24 +0000</pubDate>
      <link>http://forums.kayako.com/threads/online-online-email-submission-and-reply.50636/</link>
      <guid>http://forums.kayako.com/threads/online-online-email-submission-and-reply.50636/</guid>
      <author>invalid@example.com (iandb)</author>
      <dc:creator>iandb</dc:creator>
      <content:encoded><![CDATA[How to change the setting so clients have to submit ticket online and reply online<br />
they just receive email that a reply has been made to their ticket etc]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>where to find most recent version downloads?</title>
      <pubDate>Tue, 20 Aug 2019 20:12:40 +0000</pubDate>
      <link>http://forums.kayako.com/threads/where-to-find-most-recent-version-downloads.50623/</link>
      <guid>http://forums.kayako.com/threads/where-to-find-most-recent-version-downloads.50623/</guid>
      <author>invalid@example.com (Roger Conroy)</author>
      <dc:creator>Roger Conroy</dc:creator>
      <content:encoded><![CDATA[So ive discovered that a lot of my issue appears to be that im out of date, my version is only 4.6 and I understand there were some php updates in later releases that might explain why im having problems trying to do a new install on up to date os/apps.<br />
So my issues is simple, what is the most recent version of fusion/classis, and where do I get the appropriate files under my perpetual license?]]></content:encoded>
      <slash:comments>25</slash:comments>
    </item>
    <item>
      <title>Frequent Updates on V4</title>
      <pubDate>Fri, 16 Aug 2019 14:07:34 +0000</pubDate>
      <link>http://forums.kayako.com/threads/frequent-updates-on-v4.23879/</link>
      <guid>http://forums.kayako.com/threads/frequent-updates-on-v4.23879/</guid>
      <author>invalid@example.com (MobileNow)</author>
      <dc:creator>MobileNow</dc:creator>
      <content:encoded><![CDATA[Hi Kayako,<br />
Is it possible to get access to the bug tracker in order to know what issues are being resolved in each version?  Right now 4.0.855 is the latest announced version, however, .873 is the current version available for download.  I don&#039;t want to update my test Kayako every day or two in order to ensure I&#039;m not reporting old bugs, however, I can completely understand why ya&#039;ll wouldn&#039;t want to do it for every release.<br />
<br />
Is it possible for us to do a &quot;Kayako Week in Review&quot; where a new...<br />
<br />
<a href="http://forums.kayako.com/threads/frequent-updates-on-v4.23879/" target="_blank" class="externalLink" rel="nofollow">Frequent Updates on V4</a>]]></content:encoded>
      <slash:comments>7</slash:comments>
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