<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/">
  <channel>
    <title>Kayako Community Forums</title>
    <description>Share customer support tips and helpdesk tricks</description>
    <pubDate>Wed, 16 May 2012 21:30:35 +0000</pubDate>
    <lastBuildDate>Wed, 16 May 2012 21:30:35 +0000</lastBuildDate>
    <generator>Kayako Community Forums</generator>
    <link>http://forums.kayako.com/</link>
    <atom:link rel="self" type="application/rss+xml" href="http://forums.kayako.com/forums/-/index.rss"/>
    <item>
      <title>Live Chat Online Times</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/live-chat-online-times.30242/</link>
      <guid>http://forums.kayako.com/threads/live-chat-online-times.30242/</guid>
      <author>James McCann</author>
      <dc:creator>James McCann</dc:creator>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Beta testers needed (Mac OS X)</title>
      <pubDate>Wed, 16 May 2012 21:20:00 +0000</pubDate>
      <link>http://forums.kayako.com/threads/beta-testers-needed-mac-os-x.29908/</link>
      <guid>http://forums.kayako.com/threads/beta-testers-needed-mac-os-x.29908/</guid>
      <author>BobC</author>
      <dc:creator>BobC</dc:creator>
      <slash:comments>16</slash:comments>
    </item>
    <item>
      <title>User different views for each staff department</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/user-different-views-for-each-staff-department.29741/</link>
      <guid>http://forums.kayako.com/threads/user-different-views-for-each-staff-department.29741/</guid>
      <author>carlos-garcia</author>
      <dc:creator>carlos-garcia</dc:creator>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Changing default ticket type kayako 4</title>
      <pubDate>Wed, 16 May 2012 18:51:06 +0000</pubDate>
      <link>http://forums.kayako.com/threads/changing-default-ticket-type-kayako-4.26560/</link>
      <guid>http://forums.kayako.com/threads/changing-default-ticket-type-kayako-4.26560/</guid>
      <author>Fraser Scott</author>
      <dc:creator>Fraser Scott</dc:creator>
      <slash:comments>11</slash:comments>
    </item>
    <item>
      <title>Ticket macros should also be able to attach files</title>
      <pubDate>Wed, 16 May 2012 18:35:49 +0000</pubDate>
      <link>http://forums.kayako.com/threads/ticket-macros-should-also-be-able-to-attach-files.25970/</link>
      <guid>http://forums.kayako.com/threads/ticket-macros-should-also-be-able-to-attach-files.25970/</guid>
      <author>chrisrouse</author>
      <dc:creator>chrisrouse</dc:creator>
      <slash:comments>7</slash:comments>
    </item>
    <item>
      <title>Calendar needed</title>
      <pubDate>Wed, 16 May 2012 18:51:06 +0000</pubDate>
      <link>http://forums.kayako.com/threads/calendar-needed.30250/</link>
      <guid>http://forums.kayako.com/threads/calendar-needed.30250/</guid>
      <author>Danny Staub</author>
      <dc:creator>Danny Staub</dc:creator>
    </item>
    <item>
      <title>Active Directory SSO with Pass-Thru enabled</title>
      <pubDate>Wed, 16 May 2012 15:59:25 +0000</pubDate>
      <link>http://forums.kayako.com/threads/active-directory-sso-with-pass-thru-enabled.28951/</link>
      <guid>http://forums.kayako.com/threads/active-directory-sso-with-pass-thru-enabled.28951/</guid>
      <author>chris88</author>
      <dc:creator>chris88</dc:creator>
      <slash:comments>65</slash:comments>
    </item>
    <item>
      <title>Dispatch Email (Custom) doesn't send email</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/dispatch-email-custom-doesnt-send-email.30249/</link>
      <guid>http://forums.kayako.com/threads/dispatch-email-custom-doesnt-send-email.30249/</guid>
      <author>esowers</author>
      <dc:creator>esowers</dc:creator>
    </item>
    <item>
      <title>KB - Parent Category - remove default tick</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/kb-parent-category-remove-default-tick.27417/</link>
      <guid>http://forums.kayako.com/threads/kb-parent-category-remove-default-tick.27417/</guid>
      <author>stevenjohn</author>
      <dc:creator>stevenjohn</dc:creator>
      <slash:comments>7</slash:comments>
    </item>
    <item>
      <title>Avatar error for Users</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/avatar-error-for-users.30235/</link>
      <guid>http://forums.kayako.com/threads/avatar-error-for-users.30235/</guid>
      <author>esowers</author>
      <dc:creator>esowers</dc:creator>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>No Access to Staff?</title>
      <pubDate>Wed, 16 May 2012 15:23:20 +0000</pubDate>
      <link>http://forums.kayako.com/threads/no-access-to-staff.30248/</link>
      <guid>http://forums.kayako.com/threads/no-access-to-staff.30248/</guid>
      <author>alinford</author>
      <dc:creator>alinford</dc:creator>
    </item>
    <item>
      <title>File Management (please help with advice)</title>
      <pubDate>Wed, 16 May 2012 18:51:06 +0000</pubDate>
      <link>http://forums.kayako.com/threads/file-management-please-help-with-advice.30247/</link>
      <guid>http://forums.kayako.com/threads/file-management-please-help-with-advice.30247/</guid>
      <author>Liliya Pellus</author>
      <dc:creator>Liliya Pellus</dc:creator>
    </item>
    <item>
      <title>send news to mail in ccn</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/send-news-to-mail-in-ccn.30246/</link>
      <guid>http://forums.kayako.com/threads/send-news-to-mail-in-ccn.30246/</guid>
      <author>stefano.coccia</author>
      <dc:creator>stefano.coccia</dc:creator>
    </item>
    <item>
      <title>a few style issues</title>
      <pubDate>Wed, 16 May 2012 13:19:34 +0000</pubDate>
      <link>http://forums.kayako.com/threads/a-few-style-issues.30245/</link>
      <guid>http://forums.kayako.com/threads/a-few-style-issues.30245/</guid>
      <author>Host and found</author>
      <dc:creator>Host and found</dc:creator>
    </item>
    <item>
      <title>Closed tickets still show on start menu tile</title>
      <pubDate>Wed, 16 May 2012 13:00:39 +0000</pubDate>
      <link>http://forums.kayako.com/threads/closed-tickets-still-show-on-start-menu-tile.30244/</link>
      <guid>http://forums.kayako.com/threads/closed-tickets-still-show-on-start-menu-tile.30244/</guid>
      <author>alexkim</author>
      <dc:creator>alexkim</dc:creator>
    </item>
    <item>
      <title>Import users from CSV file</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/import-users-from-csv-file.27844/</link>
      <guid>http://forums.kayako.com/threads/import-users-from-csv-file.27844/</guid>
      <author>Craig Harper</author>
      <dc:creator>Craig Harper</dc:creator>
      <slash:comments>45</slash:comments>
    </item>
    <item>
      <title>How to separate News and How-To's per portal</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/how-to-separate-news-and-how-tos-per-portal.30243/</link>
      <guid>http://forums.kayako.com/threads/how-to-separate-news-and-how-tos-per-portal.30243/</guid>
      <author>Igor Kryltsov</author>
      <dc:creator>Igor Kryltsov</dc:creator>
    </item>
    <item>
      <title>Office AddIn 32/64Bit C#Rest API</title>
      <pubDate>Wed, 16 May 2012 18:51:06 +0000</pubDate>
      <link>http://forums.kayako.com/threads/office-addin-32-64bit-c-rest-api.30236/</link>
      <guid>http://forums.kayako.com/threads/office-addin-32-64bit-c-rest-api.30236/</guid>
      <author>bergsj</author>
      <dc:creator>bergsj</dc:creator>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Restricting Who Can Change A Ticket's Owner</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/restricting-who-can-change-a-tickets-owner.28381/</link>
      <guid>http://forums.kayako.com/threads/restricting-who-can-change-a-tickets-owner.28381/</guid>
      <author>jfhicks1</author>
      <dc:creator>jfhicks1</dc:creator>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Users from 2 different Active Directories</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/users-from-2-different-active-directories.30201/</link>
      <guid>http://forums.kayako.com/threads/users-from-2-different-active-directories.30201/</guid>
      <author>Krafty</author>
      <dc:creator>Krafty</dc:creator>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Create ticket as a user</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/create-ticket-as-a-user.28808/</link>
      <guid>http://forums.kayako.com/threads/create-ticket-as-a-user.28808/</guid>
      <author>tamilmaran</author>
      <dc:creator>tamilmaran</dc:creator>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>Kayako userauthentication with OpenLDAP</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/kayako-userauthentication-with-openldap.30228/</link>
      <guid>http://forums.kayako.com/threads/kayako-userauthentication-with-openldap.30228/</guid>
      <author>mcpott</author>
      <dc:creator>mcpott</dc:creator>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Mail Parser not seeing email queue</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/mail-parser-not-seeing-email-queue.27093/</link>
      <guid>http://forums.kayako.com/threads/mail-parser-not-seeing-email-queue.27093/</guid>
      <author>tech_services</author>
      <dc:creator>tech_services</dc:creator>
      <slash:comments>19</slash:comments>
    </item>
    <item>
      <title>Flexible Autoresponder?</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/flexible-autoresponder.30147/</link>
      <guid>http://forums.kayako.com/threads/flexible-autoresponder.30147/</guid>
      <author>evoges</author>
      <dc:creator>evoges</dc:creator>
      <slash:comments>22</slash:comments>
    </item>
    <item>
      <title>Requesting Hebrew lanahages pack</title>
      <pubDate>Wed, 16 May 2012 06:33:44 +0000</pubDate>
      <link>http://forums.kayako.com/threads/requesting-hebrew-lanahages-pack.30241/</link>
      <guid>http://forums.kayako.com/threads/requesting-hebrew-lanahages-pack.30241/</guid>
      <author>Host and found</author>
      <dc:creator>Host and found</dc:creator>
    </item>
    <item>
      <title>do not exist instaalert in v4?</title>
      <pubDate>Wed, 16 May 2012 21:20:00 +0000</pubDate>
      <link>http://forums.kayako.com/threads/do-not-exist-instaalert-in-v4.24727/</link>
      <guid>http://forums.kayako.com/threads/do-not-exist-instaalert-in-v4.24727/</guid>
      <author>ferrari</author>
      <dc:creator>ferrari</dc:creator>
      <slash:comments>29</slash:comments>
    </item>
    <item>
      <title>What client portal 'Search' searches?</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/what-client-portal-search-searches.30240/</link>
      <guid>http://forums.kayako.com/threads/what-client-portal-search-searches.30240/</guid>
      <author>Igor Kryltsov</author>
      <dc:creator>Igor Kryltsov</dc:creator>
    </item>
    <item>
      <title>What is {$_ticketPost[postfooter]} used for in the Ticket View page on Client CP?</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/what-is-_ticketpost-postfooter-used-for-in-the-ticket-view-page-on-client-cp.30239/</link>
      <guid>http://forums.kayako.com/threads/what-is-_ticketpost-postfooter-used-for-in-the-ticket-view-page-on-client-cp.30239/</guid>
      <author>joshmaisey</author>
      <dc:creator>joshmaisey</dc:creator>
    </item>
    <item>
      <title>How to start event on ticket submission?</title>
      <pubDate>Wed, 16 May 2012 19:54:48 +0000</pubDate>
      <link>http://forums.kayako.com/threads/how-to-start-event-on-ticket-submission.30238/</link>
      <guid>http://forums.kayako.com/threads/how-to-start-event-on-ticket-submission.30238/</guid>
      <author>Aleksey Karlov</author>
      <dc:creator>Aleksey Karlov</dc:creator>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Ticket Subject value department</title>
      <pubDate>Wed, 16 May 2012 21:30:04 +0000</pubDate>
      <link>http://forums.kayako.com/threads/ticket-subject-value-department.30230/</link>
      <guid>http://forums.kayako.com/threads/ticket-subject-value-department.30230/</guid>
      <author>alexkim</author>
      <dc:creator>alexkim</dc:creator>
      <slash:comments>1</slash:comments>
    </item>
  </channel>
</rss>

