Installation, setup, upgrading and importing

Questions and discussions relating to installing and upgrading your helpdesk.

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  1. James McCann

    Live Chat Online Times

    James McCann, May 16, 2012 at 9:00 AM
    Replies:
    1
    Views:
    14
    masterctrl1
    May 16, 2012 at 10:30 PM
  2. esowers

    Dispatch Email (Custom) doesn't send email

    esowers, May 16, 2012 at 4:38 PM
    Replies:
    0
    Views:
    12
    esowers
    May 16, 2012 at 4:38 PM
  3. esowers

    Avatar error for Users

    esowers, May 15, 2012 at 8:06 PM
    Replies:
    2
    Views:
    22
    esowers
    May 16, 2012 at 4:28 PM
  4. Craig Harper

    Import users from CSV file

    Craig Harper, Oct 19, 2011 ... 2 3
    Replies:
    45
    Views:
    1,297
    Drew Keller
    May 16, 2012 at 1:27 PM
  5. mcpott

    Kayako userauthentication with OpenLDAP

    mcpott, May 15, 2012 at 11:46 AM
    Replies:
    3
    Views:
    39
    garyGBM
    May 16, 2012 at 9:19 AM
  6. tech_services

    Mail Parser not seeing email queue

    tech_services, Jul 27, 2011
    Replies:
    19
    Views:
    1,050
    frankbackes
    May 16, 2012 at 7:59 AM
  7. alexkim

    Ticket Subject value department

    alexkim, May 15, 2012 at 2:15 PM
    Replies:
    1
    Views:
    20
    garyGBM
    May 15, 2012 at 11:50 PM
  8. jdbausch

    Questions to finalize my go live

    jdbausch, May 14, 2012 at 5:14 PM
    Replies:
    3
    Views:
    32
    garyGBM
    May 15, 2012 at 11:41 PM
  9. IreneF

    Setting up multiple supportsuites

    IreneF, May 3, 2012
    Replies:
    7
    Views:
    81
    IreneF
    May 15, 2012 at 8:57 AM
  10. Darin Hoover

    Does Mail Queue Process Existing Emails?

    Darin Hoover, May 14, 2012 at 8:46 PM
    Replies:
    2
    Views:
    26
    Darin Hoover
    May 14, 2012 at 9:34 PM
  11. iamsteve

    Captcha for password reset

    iamsteve, Jul 14, 2011
    Replies:
    6
    Views:
    492
    masterctrl1
    May 14, 2012 at 7:13 PM
  12. Esther

    Recommended browser for KAYAKO

    Esther, Apr 6, 2012
    Replies:
    8
    Views:
    265
    snecklifter
    May 14, 2012 at 3:25 PM
  13. AllanB

    Knowledgebase permissions by organization

    AllanB, May 12, 2012 at 6:11 AM
    Replies:
    2
    Views:
    54
    AllanB
    May 12, 2012 at 10:25 PM
  14. Staxed

    Multiple Domain Guide?

    Staxed, Apr 23, 2011 ... 2
    Replies:
    22
    Views:
    1,525
    Szentmarjay Tibor
    May 11, 2012 at 12:21 PM
  15. immof

    Kayako v4 in deutsch

    immof, May 11, 2012 at 11:42 AM
    Replies:
    0
    Views:
    33
    immof
    May 11, 2012 at 11:42 AM
  16. icdev

    https on login

    icdev, May 10, 2012 at 3:38 PM
    Replies:
    1
    Views:
    60
    Drew Keller
    May 10, 2012 at 4:44 PM
  17. chad_

    Live Chat Rules ... Variables?

    chad_, May 10, 2012 at 2:36 PM
    Replies:
    0
    Views:
    40
    chad_
    May 10, 2012 at 2:36 PM
  18. Victoria Bampton

    Import users from CSV with custom field

    Victoria Bampton, May 10, 2012 at 8:41 AM
    Replies:
    2
    Views:
    79
    Victoria Bampton
    May 10, 2012 at 9:38 AM
  19. esowers

    limit Note Type options

    esowers, May 9, 2012
    Replies:
    4
    Views:
    41
    esowers
    May 9, 2012
  20. NC Software

    MySQL or MySQLi?

    NC Software, May 8, 2012
    Replies:
    1
    Views:
    67
    Jamie Edwards
    May 8, 2012
  21. jenglish

    PHP 5.3

    jenglish, Dec 27, 2010
    Replies:
    13
    Views:
    2,126
    tom12j
    May 8, 2012
  22. Mako77

    Unified Search

    Mako77, Jan 26, 2012 ... 2 3
    Replies:
    41
    Views:
    835
    stevenutt
    May 8, 2012
  23. Karen10

    How to change custom field layout??

    Karen10, May 8, 2012
    Replies:
    0
    Views:
    40
    Karen10
    May 8, 2012
  24. Ryan Crosby

    Kayako DB Connection Pooling

    Ryan Crosby, May 7, 2012
    Replies:
    2
    Views:
    46
    Ryan Crosby
    May 7, 2012
  25. Jkmitche

    Test system on same server?

    Jkmitche, May 7, 2012
    Replies:
    2
    Views:
    60
    Jkmitche
    May 7, 2012
  26. bcampau1

    Secure access from web

    bcampau1, May 3, 2012
    Replies:
    10
    Views:
    150
    garyGBM
    May 4, 2012
  27. alexkim

    Reset ticket count

    alexkim, May 4, 2012
    Replies:
    1
    Views:
    49
    Drew Keller
    May 4, 2012
  28. ebin

    Engage HTML button, just show an image when offline

    ebin, May 3, 2012
    Replies:
    0
    Views:
    28
    ebin
    May 3, 2012
  29. James McCann

    Importing organization

    James McCann, May 2, 2012
    Replies:
    8
    Views:
    96
    James McCann
    May 3, 2012
  30. mtalebi

    URL Field on Ticket Form

    mtalebi, Mar 13, 2012
    Replies:
    8
    Views:
    206
    mtalebi
    May 3, 2012
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