1. Welcome to the feedback forum. Here's some tips for giving your suggestions the best shot:
    • Search before posting: See if someone else has already posted your suggestion. If you add your support to an existing, you're more likely to bubble up the request.
    • Keep one suggestion to one thread: Try not to club lots of different suggestions together in one thread. Otherwise, people will get confused about what they're voting for and we might miss your feedback.

  2. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  3. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Product feedback and suggestions forum Kayako Classic: end-of-life cancelled You're viewing a Kayako Classic forum

Kayako product feedback and suggestions

Post a thread for a new suggestion, or show your support for an existing one by making a reply.

  1. New Support Site Feedback

    This forum is used for feedback on our new support site
    Discussions:
    1
    Messages:
    41
    Latest: We are looking for feedback! sallebasjan, Apr 15, 2016
    RSS
Page 5 of 25
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Title Start Date
Replies Views
Last Message ↓
  1. WebControl

    Splitting a Ticket not mentionend in Audit Log

    WebControl, Nov 26, 2015
    Replies:
    0
    Views:
    984
    WebControl
    Nov 26, 2015
  2. AndersGrové

    Mandatory survey after chat close (skip the confirmation message)

    AndersGrové, Jun 3, 2011
    Replies:
    3
    Views:
    2,261
    monikaenergy
    Nov 20, 2015
  3. Alex Saavedra

    Quick Insert: KB Articles Not Sorted

    Alex Saavedra, Nov 18, 2015
    Replies:
    0
    Views:
    1,081
    Alex Saavedra
    Nov 18, 2015
  4. BambiX

    multiple simultanious roles

    BambiX, Nov 12, 2015
    Replies:
    0
    Views:
    938
    BambiX
    Nov 12, 2015
  5. Ramon Schipper

    Tracking calls by user and ticket

    Ramon Schipper, Nov 9, 2015
    Replies:
    0
    Views:
    1,106
    Ramon Schipper
    Nov 9, 2015
  6. Precision Medical

    Include option to include original content when replying or forwarding

    Precision Medical, Oct 29, 2015
    Replies:
    0
    Views:
    866
    Precision Medical
    Oct 29, 2015
  7. raknuth

    Completed Substring Search not being performed

    raknuth, Oct 28, 2015
    Replies:
    1
    Views:
    934
    Andres Berdugo - Dewak
    Oct 28, 2015
  8. Nathaniel Scriven

    Not planned Parent and Child Tickets

    Nathaniel Scriven, Mar 16, 2011 ... 2
    Replies:
    24
    Views:
    7,110
    Clifton Davis
    Oct 8, 2015
  9. Phillip Betts

    Staff Departments in REST API

    Phillip Betts, Oct 2, 2015
    Replies:
    0
    Views:
    1,150
    Phillip Betts
    Oct 2, 2015
  10. hootchi

    Template group for Organization

    hootchi, Sep 30, 2015
    Replies:
    0
    Views:
    947
    hootchi
    Sep 30, 2015
  11. Notify Technology

    Ability to fetch ticket ratings via REST API

    Notify Technology, Sep 25, 2015
    Replies:
    0
    Views:
    1,081
    Notify Technology
    Sep 25, 2015
  12. belovedaiza

    Suggestions-Reports

    belovedaiza, Sep 22, 2015
    Replies:
    0
    Views:
    1,035
    belovedaiza
    Sep 22, 2015
  13. belovedaiza

    Suggestions

    belovedaiza, Sep 22, 2015
    Replies:
    0
    Views:
    919
    belovedaiza
    Sep 22, 2015
  14. JSMYTAN

    To have a custom field to auto pick up local system date and time

    JSMYTAN, Sep 16, 2015
    Replies:
    0
    Views:
    954
    JSMYTAN
    Sep 16, 2015
  15. Mike Carifio

    generate a pdf from the wiki content

    Mike Carifio, Sep 14, 2015
    Replies:
    0
    Views:
    1,174
    Mike Carifio
    Sep 14, 2015
  16. Martin von Wittich

    Planned Kayako won't accept mails with Date timestamps in the future

    Martin von Wittich, Sep 10, 2015
    Replies:
    3
    Views:
    2,250
    Gary McGrath
    Sep 11, 2015
  17. pjakob

    Secure Datastore - Openstack Swift

    pjakob, Sep 10, 2015
    Replies:
    0
    Views:
    1,187
    pjakob
    Sep 10, 2015
  18. ehsan noorian

    Connect plug-in gravity wordpress to Kayako

    ehsan noorian, Sep 9, 2015
    Replies:
    0
    Views:
    1,087
    ehsan noorian
    Sep 9, 2015
  19. John Bellingham

    Drill-Down Reporting

    John Bellingham, Sep 8, 2015
    Replies:
    0
    Views:
    1,069
    John Bellingham
    Sep 8, 2015
  20. J-le

    Ability to hide CustomField Option Values from view of users/staff

    J-le, Oct 28, 2013
    Replies:
    2
    Views:
    1,685
    Szentmarjay Tibor
    Sep 3, 2015
  21. Precision Medical

    REQ: Macro with Customizable Forms and Fields

    Precision Medical, Aug 28, 2015
    Replies:
    0
    Views:
    909
    Precision Medical
    Aug 28, 2015
  22. Phil R

    Don't render custom billing fields without permission

    Phil R, Aug 24, 2015
    Replies:
    0
    Views:
    1,015
    Phil R
    Aug 24, 2015
  23. jasvinder

    Not planned Assign an Organization to a User Group

    jasvinder, Nov 17, 2011
    Replies:
    6
    Views:
    2,059
    Uli1987
    Aug 23, 2015
  24. Phil R

    New notification hooks

    Phil R, Aug 21, 2015
    Replies:
    0
    Views:
    1,420
    Phil R
    Aug 21, 2015
  25. Scott Kircher

    private field for public KB articles

    Scott Kircher, Aug 21, 2015
    Replies:
    0
    Views:
    944
    Scott Kircher
    Aug 21, 2015
  26. webtivity

    Custom Tab Counter Class in SWIFT_UserInterfaceTab->SetTabCounter

    webtivity, Aug 20, 2015
    Replies:
    0
    Views:
    1,101
    webtivity
    Aug 20, 2015
  27. Phil R

    Move SWIFT_MIMEList to the database

    Phil R, Aug 18, 2015
    Replies:
    0
    Views:
    991
    Phil R
    Aug 18, 2015
  28. Xana Wolf

    Run Reports on JIRA module

    Xana Wolf, Aug 13, 2015
    Replies:
    0
    Views:
    991
    Xana Wolf
    Aug 13, 2015
  29. slink

    Completed Responsive, mobile-friendly support center

    slink, Oct 1, 2013 ... 2 3
    Replies:
    40
    Views:
    17,205
    Tomasz@citizencard
    Aug 12, 2015
  30. Phil R

    Completed Removal of obsolete timezones

    Phil R, Aug 6, 2015
    Replies:
    3
    Views:
    1,659
    Gary McGrath
    Aug 11, 2015
Showing threads 121 to 150 of 730

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