New ideas, bigger features

Suggest new features, ideas and completely new functionality.

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  1. Jamie Edwards

    Please read before posting: How to make feature requests

    Locked Sticky
    Jamie Edwards, Jun 6, 2011
    Replies:
    0
    Views:
    390
    Jamie Edwards
    Jun 6, 2011
  2. Alexander Shantalov

    one user in several organizations

    Alexander Shantalov, Dec 7, 2011
    Replies:
    3
    Views:
    260
    Domenico Campagnolo
    May 15, 2012 at 9:19 AM
  3. NC Software

    Social Media integration

    NC Software, May 7, 2012
    Replies:
    1
    Views:
    90
    Zack Jones
    May 11, 2012 at 2:43 PM
  4. Tom Lesniak

    Store default settings in the DB, not in the source code

    Tom Lesniak, May 10, 2012 at 4:48 PM
    Replies:
    0
    Views:
    29
    Tom Lesniak
    May 10, 2012 at 4:48 PM
  5. MobileNow

    V4 Enhancement Request: Automatic Workflows

    MobileNow, Aug 9, 2010 ... 2
    Replies:
    24
    Views:
    2,116
    ender
    May 6, 2012
  6. Anthony Francis

    Email parser should have option to be RFC 5965 compliant.

    Anthony Francis, May 4, 2012
    Replies:
    0
    Views:
    28
    Anthony Francis
    May 4, 2012
  7. mtalebi

    Redesign Notifications Page

    mtalebi, May 3, 2012
    Replies:
    0
    Views:
    37
    mtalebi
    May 3, 2012
  8. NC Software

    Add GROUPING to your grid

    NC Software, May 2, 2012
    Replies:
    0
    Views:
    25
    NC Software
    May 2, 2012
  9. Dylan Lindgren

    Adv. Parser Rule - Search email body for email/name. Set ticket user to user that matches that.

    Dylan Lindgren, Apr 26, 2012
    Replies:
    1
    Views:
    68
    david.garofalo
    Apr 27, 2012
  10. Tina

    change ticket status through an email link

    Tina, Apr 27, 2012
    Replies:
    0
    Views:
    42
    Tina
    Apr 27, 2012
  11. Mauricio Lattke

    Reports Module - staff user permissions

    Mauricio Lattke, Apr 26, 2012
    Replies:
    2
    Views:
    44
    Mauricio Lattke
    Apr 26, 2012
  12. NC Software

    Criteria (conditions) system needs nesting levels

    NC Software, Apr 25, 2012
    Replies:
    0
    Views:
    37
    NC Software
    Apr 25, 2012
  13. shahzadgodil

    Kayako Live Chat Mobile App?

    shahzadgodil, Oct 24, 2011
    Replies:
    17
    Views:
    470
    elizabeth
    Apr 24, 2012
  14. bear

    Splitting tickets

    bear, Oct 10, 2005 ... 2 3 4
    Replies:
    68
    Views:
    6,550
    DCC Supplies
    Apr 23, 2012
  15. SteveLV702

    Permanently Close Ticket

    SteveLV702, Nov 25, 2011
    Replies:
    2
    Views:
    152
    masterctrl1
    Apr 20, 2012
  16. Mle

    Image uploads in knowledgebase articles

    Mle, Aug 17, 2010 ... 2 3
    Replies:
    41
    Views:
    3,379
    esowers
    Apr 11, 2012
  17. MDeBaise

    Kayako Mobile for end user

    MDeBaise, Sep 21, 2011
    Replies:
    11
    Views:
    402
    fmorar
    Apr 9, 2012
  18. Aleborg

    Social media support

    Aleborg, Apr 18, 2011 ... 2
    Replies:
    22
    Views:
    1,396
    Aleborg
    Apr 4, 2012
  19. Guy Finley

    Ability to view a list of ticket watchers

    Guy Finley, Apr 14, 2011
    Replies:
    9
    Views:
    788
    milestonesweb
    Mar 30, 2012
  20. David Heremans

    Chat client built into Staff CP

    David Heremans, Nov 20, 2011
    Replies:
    3
    Views:
    252
    paul-s-
    Mar 30, 2012
  21. Santiago

    show open tickets when chatting with a client

    Santiago, Mar 29, 2012
    Replies:
    1
    Views:
    60
    masterctrl1
    Mar 29, 2012
  22. ichilver

    Using Kayako with SVN & Trac

    ichilver, Mar 29, 2011
    Replies:
    2
    Views:
    590
    chrisrouse
    Mar 27, 2012
  23. harpreet1710

    Call first after transfer the incomings call

    harpreet1710, Mar 23, 2012
    Replies:
    1
    Views:
    75
    molnar.jozsef
    Mar 23, 2012
  24. molnar.jozsef

    Kayako Desktop: Call first & transfer now

    molnar.jozsef, Mar 23, 2012
    Replies:
    0
    Views:
    81
    molnar.jozsef
    Mar 23, 2012
  25. naylard

    MSSQL

    naylard, Apr 18, 2011
    Replies:
    17
    Views:
    1,250
    Kay_User
    Mar 14, 2012
  26. Stephen Evason

    Administrator Notifications of System Errors

    Stephen Evason, Mar 14, 2012
    Replies:
    0
    Views:
    59
    Stephen Evason
    Mar 14, 2012
  27. Matt Cechini

    Reports via the REST API

    Matt Cechini, Mar 5, 2012
    Replies:
    1
    Views:
    108
    Jamie Edwards
    Mar 5, 2012
  28. mariow

    Offer more customized licenses

    mariow, Feb 28, 2012
    Replies:
    7
    Views:
    156
    garyGBM
    Feb 29, 2012
  29. MDeBaise

    SLA Plan Meter

    MDeBaise, Feb 28, 2012
    Replies:
    2
    Views:
    103
    MDeBaise
    Feb 29, 2012
  30. Alice.lankri

    Outlook Plugin

    Alice.lankri, Sep 22, 2011
    Replies:
    9
    Views:
    736
    MDeBaise
    Feb 29, 2012
  31. jlane

    Create a Ticket from a phone call in Kayako Desktop

    jlane, Feb 26, 2011
    Replies:
    14
    Views:
    1,488
    jcorazzo
    Feb 24, 2012
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