Kayako news, announcements and repostings from the Kayako blog. Wed, 16 May 2012 21:41:55 +0000 Wed, 16 May 2012 21:41:55 +0000 Kayako Community Forums http://forums.kayako.com/forums/news-and-announcements.4/ Fri, 11 May 2012 16:33:21 +0000 http://forums.kayako.com/threads/kayako-mobile-for-android-update-with-new-streamlined-navigation.30202/ http://forums.kayako.com/threads/kayako-mobile-for-android-update-with-new-streamlined-navigation.30202/ FeedBot FeedBot Mon, 07 May 2012 18:12:52 +0000 http://forums.kayako.com/threads/more-than-50-improvements-fixes-and-api-updates.30151/ http://forums.kayako.com/threads/more-than-50-improvements-fixes-and-api-updates.30151/ FeedBot FeedBot Fri, 04 May 2012 19:33:19 +0000 http://forums.kayako.com/threads/case-study-how-booroo-com-turned-grassroots-customer-support-philosophy-into-tangible-results.30135/ http://forums.kayako.com/threads/case-study-how-booroo-com-turned-grassroots-customer-support-philosophy-into-tangible-results.30135/ FeedBot FeedBot Thu, 03 May 2012 01:04:39 +0000 http://forums.kayako.com/threads/kayako-mobile-for-ios-1-0-1-in-the-app-store.30106/ http://forums.kayako.com/threads/kayako-mobile-for-ios-1-0-1-in-the-app-store.30106/ FeedBot FeedBot Tue, 24 Apr 2012 02:33:40 +0000 http://forums.kayako.com/threads/visualize-helpdesk-data-and-identify-support-trends-with-new-report-charts.29989/ http://forums.kayako.com/threads/visualize-helpdesk-data-and-identify-support-trends-with-new-report-charts.29989/ FeedBot FeedBot Wed, 21 Mar 2012 23:33:58 +0000 http://forums.kayako.com/threads/kayako-mobile-for-ios-is-now-available-in-the-app-store.29676/ http://forums.kayako.com/threads/kayako-mobile-for-ios-is-now-available-in-the-app-store.29676/ FeedBot FeedBot Mon, 19 Mar 2012 14:02:46 +0000 http://forums.kayako.com/threads/case-study-hitachi-europe-sees-user-adoption-success-and-frees-up-their-team%E2%80%99s-time-with.29646/ http://forums.kayako.com/threads/case-study-hitachi-europe-sees-user-adoption-success-and-frees-up-their-team%E2%80%99s-time-with.29646/ FeedBot FeedBot Wed, 07 Mar 2012 15:33:14 +0000 http://forums.kayako.com/threads/the-best-helpdesk-experience-for-windows-phone-just-got-better.29545/ http://forums.kayako.com/threads/the-best-helpdesk-experience-for-windows-phone-just-got-better.29545/ FeedBot FeedBot Mon, 05 Mar 2012 18:34:08 +0000 http://forums.kayako.com/threads/new-update-customer-ticket-search-new-apis-multi-ticket-reply-and-much-more.29516/ http://forums.kayako.com/threads/new-update-customer-ticket-search-new-apis-multi-ticket-reply-and-much-more.29516/ FeedBot FeedBot Fri, 17 Feb 2012 13:22:42 +0000 http://forums.kayako.com/threads/case-study-host1plus-com-supporting-a-remote-multinational-and-distributed-customer-base.29382/ http://forums.kayako.com/threads/case-study-host1plus-com-supporting-a-remote-multinational-and-distributed-customer-base.29382/ FeedBot FeedBot Tue, 24 Jan 2012 18:52:53 +0000 http://forums.kayako.com/threads/major-new-update-introducing-unified-search-and-reports-export.29122/ http://forums.kayako.com/threads/major-new-update-introducing-unified-search-and-reports-export.29122/ FeedBot FeedBot Wed, 18 Jan 2012 19:22:45 +0000 http://forums.kayako.com/threads/bringing-the-helpdesk-to-windows-phone.29074/ http://forums.kayako.com/threads/bringing-the-helpdesk-to-windows-phone.29074/ FeedBot FeedBot Tue, 13 Dec 2011 13:42:44 +0000 http://forums.kayako.com/threads/cast-study-how-1-1-internet-manages-high-volume-multilingual-customer-support-excellence.28650/ http://forums.kayako.com/threads/cast-study-how-1-1-internet-manages-high-volume-multilingual-customer-support-excellence.28650/ FeedBot FeedBot Tue, 06 Dec 2011 14:32:25 +0000 http://forums.kayako.com/threads/register-for-the-kayako-mobile-for-windows-phone-beta.28538/ http://forums.kayako.com/threads/register-for-the-kayako-mobile-for-windows-phone-beta.28538/ FeedBot FeedBot Thu, 01 Dec 2011 18:42:28 +0000 http://forums.kayako.com/threads/automatic-call-recording-in-helpdesk-call-playback-and-custom-field-searching.28445/ http://forums.kayako.com/threads/automatic-call-recording-in-helpdesk-call-playback-and-custom-field-searching.28445/ FeedBot FeedBot Tue, 22 Nov 2011 12:03:31 +0000 http://forums.kayako.com/threads/video-implementing-enforcing-and-monitoring-sla-plans-in-kayako.28293/ http://forums.kayako.com/threads/video-implementing-enforcing-and-monitoring-sla-plans-in-kayako.28293/ FeedBot FeedBot Mon, 07 Nov 2011 15:02:42 +0000 http://forums.kayako.com/threads/case-study-how-sky-rocketing-digispace-solutions-scales-excellent-customer-support-with-kayako.28040/ http://forums.kayako.com/threads/case-study-how-sky-rocketing-digispace-solutions-scales-excellent-customer-support-with-kayako.28040/ FeedBot FeedBot Fri, 04 Nov 2011 13:42:53 +0000 http://forums.kayako.com/threads/kayako-mobile-for-android-now-available.28019/ http://forums.kayako.com/threads/kayako-mobile-for-android-now-available.28019/ FeedBot FeedBot Wed, 02 Nov 2011 20:43:10 +0000 http://forums.kayako.com/threads/a-huge-update%E2%80%A6-and-introducing-reports-2-beta-and-onsite-2-beta.27983/ http://forums.kayako.com/threads/a-huge-update%E2%80%A6-and-introducing-reports-2-beta-and-onsite-2-beta.27983/ FeedBot FeedBot Wed, 02 Nov 2011 20:43:10 +0000 http://forums.kayako.com/threads/reports-2-beta-weapons-grade-helpdesk-analytics-for-everyone.27982/ http://forums.kayako.com/threads/reports-2-beta-weapons-grade-helpdesk-analytics-for-everyone.27982/ FeedBot FeedBot Wed, 02 Nov 2011 20:43:10 +0000 http://forums.kayako.com/threads/kayako-onsite-2-beta-now-available-with-more-automagic.27981/ http://forums.kayako.com/threads/kayako-onsite-2-beta-now-available-with-more-automagic.27981/ FeedBot FeedBot Fri, 28 Oct 2011 15:42:38 +0000 http://forums.kayako.com/threads/reports-beta-preview-powerful-reports-and-analytics-at-your-fingertips.27945/ http://forums.kayako.com/threads/reports-beta-preview-powerful-reports-and-analytics-at-your-fingertips.27945/ FeedBot FeedBot Mon, 17 Oct 2011 11:13:26 +0000 http://forums.kayako.com/threads/reports-beta-preview-powerful-report-creation-with-kql.27820/ http://forums.kayako.com/threads/reports-beta-preview-powerful-report-creation-with-kql.27820/ FeedBot FeedBot Mon, 10 Oct 2011 11:42:31 +0000 http://forums.kayako.com/threads/how-kayako-helps-quick-heal-unlock-productivity-and-better-customer-service.27752/ http://forums.kayako.com/threads/how-kayako-helps-quick-heal-unlock-productivity-and-better-customer-service.27752/ FeedBot FeedBot Wed, 05 Oct 2011 12:22:53 +0000 http://forums.kayako.com/threads/tune-into-kayako-tv-%E2%80%93-helpdesk-videos-tutorials-and-guides.27703/ http://forums.kayako.com/threads/tune-into-kayako-tv-%E2%80%93-helpdesk-videos-tutorials-and-guides.27703/ FeedBot FeedBot Thu, 22 Sep 2011 19:22:28 +0000 http://forums.kayako.com/threads/awesome-new-developer-resources-%E2%80%93-helpdesk-as-a-platform.27614/ http://forums.kayako.com/threads/awesome-new-developer-resources-%E2%80%93-helpdesk-as-a-platform.27614/ FeedBot FeedBot Wed, 21 Sep 2011 17:03:22 +0000 http://forums.kayako.com/threads/introducing-kayako-forge.27601/ http://forums.kayako.com/threads/introducing-kayako-forge.27601/ FeedBot FeedBot Wed, 14 Sep 2011 12:03:04 +0000 http://forums.kayako.com/threads/how-peugeot-uses-kayako-to-exceed-customer-support-expectations.27528/ http://forums.kayako.com/threads/how-peugeot-uses-kayako-to-exceed-customer-support-expectations.27528/ FeedBot FeedBot Tue, 09 Aug 2011 21:32:49 +0000 http://forums.kayako.com/threads/more-than-50-improvements-and-fixes-improved-email-handling-and-upcoming-kayako-mobile-support.27201/ http://forums.kayako.com/threads/more-than-50-improvements-and-fixes-improved-email-handling-and-upcoming-kayako-mobile-support.27201/ FeedBot FeedBot Wed, 20 Jul 2011 13:13:15 +0000 http://forums.kayako.com/threads/case-study-how-soma-uses-kayako-for-itsm-effective-customer-support-and-greater-transparency.27022/ http://forums.kayako.com/threads/case-study-how-soma-uses-kayako-for-itsm-effective-customer-support-and-greater-transparency.27022/ FeedBot FeedBot