Discussion, feedback, tips and tricks for using to your helpdesk. Wed, 16 May 2012 21:42:31 +0000 Wed, 16 May 2012 21:42:31 +0000 Kayako Community Forums http://forums.kayako.com/forums/using-your-helpdesk.89/ Wed, 16 May 2012 19:54:48 +0000 http://forums.kayako.com/threads/user-different-views-for-each-staff-department.29741/ http://forums.kayako.com/threads/user-different-views-for-each-staff-department.29741/ carlos-garcia carlos-garcia 1 Wed, 16 May 2012 15:29:09 +0000 http://forums.kayako.com/threads/kb-parent-category-remove-default-tick.27417/ http://forums.kayako.com/threads/kb-parent-category-remove-default-tick.27417/ stevenjohn stevenjohn 7 Wed, 16 May 2012 14:18:47 +0000 http://forums.kayako.com/threads/send-news-to-mail-in-ccn.30246/ http://forums.kayako.com/threads/send-news-to-mail-in-ccn.30246/ stefano.coccia stefano.coccia Wed, 16 May 2012 12:21:15 +0000 http://forums.kayako.com/threads/how-to-separate-news-and-how-tos-per-portal.30243/ http://forums.kayako.com/threads/how-to-separate-news-and-how-tos-per-portal.30243/ Igor Kryltsov Igor Kryltsov Wed, 16 May 2012 11:46:36 +0000 http://forums.kayako.com/threads/restricting-who-can-change-a-tickets-owner.28381/ http://forums.kayako.com/threads/restricting-who-can-change-a-tickets-owner.28381/ jfhicks1 jfhicks1 2 Wed, 16 May 2012 11:27:48 +0000 http://forums.kayako.com/threads/users-from-2-different-active-directories.30201/ http://forums.kayako.com/threads/users-from-2-different-active-directories.30201/ Krafty Krafty 4 Wed, 16 May 2012 10:56:45 +0000 http://forums.kayako.com/threads/create-ticket-as-a-user.28808/ http://forums.kayako.com/threads/create-ticket-as-a-user.28808/ tamilmaran tamilmaran 6 Wed, 16 May 2012 06:56:48 +0000 http://forums.kayako.com/threads/flexible-autoresponder.30147/ http://forums.kayako.com/threads/flexible-autoresponder.30147/ evoges evoges 22 Wed, 16 May 2012 04:37:52 +0000 http://forums.kayako.com/threads/what-client-portal-search-searches.30240/ http://forums.kayako.com/threads/what-client-portal-search-searches.30240/ Igor Kryltsov Igor Kryltsov Wed, 16 May 2012 03:17:09 +0000 http://forums.kayako.com/threads/what-is-_ticketpost-postfooter-used-for-in-the-ticket-view-page-on-client-cp.30239/ http://forums.kayako.com/threads/what-is-_ticketpost-postfooter-used-for-in-the-ticket-view-page-on-client-cp.30239/ joshmaisey joshmaisey Wed, 16 May 2012 00:12:50 +0000 http://forums.kayako.com/threads/how-to-start-event-on-ticket-submission.30238/ http://forums.kayako.com/threads/how-to-start-event-on-ticket-submission.30238/ Aleksey Karlov Aleksey Karlov 2 Tue, 15 May 2012 15:00:19 +0000 http://forums.kayako.com/threads/anonymous-articles-in-the-knowledgebase.30232/ http://forums.kayako.com/threads/anonymous-articles-in-the-knowledgebase.30232/ Marjory Marjory 1 Tue, 15 May 2012 13:58:35 +0000 http://forums.kayako.com/threads/limited-custom-field-select-box.30233/ http://forums.kayako.com/threads/limited-custom-field-select-box.30233/ cse cse Tue, 15 May 2012 13:33:56 +0000 http://forums.kayako.com/threads/where-do-i-modify-_autoclosefinalsubfooter.30223/ http://forums.kayako.com/threads/where-do-i-modify-_autoclosefinalsubfooter.30223/ NC Software NC Software 2 Tue, 15 May 2012 10:41:57 +0000 http://forums.kayako.com/threads/i-want-to-add-custom-fields-in-offline-chat-message-form.30227/ http://forums.kayako.com/threads/i-want-to-add-custom-fields-in-offline-chat-message-form.30227/ Haris Ahmed Haris Ahmed Tue, 15 May 2012 09:35:18 +0000 http://forums.kayako.com/threads/third-part-support.27932/ http://forums.kayako.com/threads/third-part-support.27932/ jacksoggetto jacksoggetto 4 Tue, 15 May 2012 08:12:52 +0000 http://forums.kayako.com/threads/two-points-in-hyperlink-generated-by-kayako.29913/ http://forums.kayako.com/threads/two-points-in-hyperlink-generated-by-kayako.29913/ zztemp zztemp 8 Mon, 14 May 2012 13:52:34 +0000 http://forums.kayako.com/threads/required-changes-in-live-chat.30216/ http://forums.kayako.com/threads/required-changes-in-live-chat.30216/ Haris Ahmed Haris Ahmed Mon, 14 May 2012 10:42:35 +0000 http://forums.kayako.com/threads/hiding-kb-articles.30213/ http://forums.kayako.com/threads/hiding-kb-articles.30213/ James McCann James McCann 2 Sun, 13 May 2012 14:59:37 +0000 http://forums.kayako.com/threads/kayako-loginshare-script-includes-drupal-interspire-and-wordpress-with-more-coming.24568/ http://forums.kayako.com/threads/kayako-loginshare-script-includes-drupal-interspire-and-wordpress-with-more-coming.24568/ BrettW BrettW 53 Sun, 13 May 2012 13:50:36 +0000 http://forums.kayako.com/threads/ticket-history-in-e-mail.30210/ http://forums.kayako.com/threads/ticket-history-in-e-mail.30210/ Wodan Wodan Sat, 12 May 2012 22:42:43 +0000 http://forums.kayako.com/threads/hardware-sizing.30205/ http://forums.kayako.com/threads/hardware-sizing.30205/ smartcard smartcard 2 Fri, 11 May 2012 15:45:11 +0000 http://forums.kayako.com/threads/user-permissions-for-departments-not-work-for-livechat.27888/ http://forums.kayako.com/threads/user-permissions-for-departments-not-work-for-livechat.27888/ tomtom tomtom 2 Fri, 11 May 2012 15:23:17 +0000 http://forums.kayako.com/threads/how-can-we-force-staff-to-input-the-billing-information-before-closeing-a-ticket.30200/ http://forums.kayako.com/threads/how-can-we-force-staff-to-input-the-billing-information-before-closeing-a-ticket.30200/ dragoscalin dragoscalin 1 Fri, 11 May 2012 13:57:36 +0000 http://forums.kayako.com/threads/problem-with-escalations.30196/ http://forums.kayako.com/threads/problem-with-escalations.30196/ NC Software NC Software 3 Thu, 10 May 2012 23:26:08 +0000 http://forums.kayako.com/threads/error-with-php-5-3-10.29495/ http://forums.kayako.com/threads/error-with-php-5-3-10.29495/ nibb nibb 10 Thu, 10 May 2012 22:41:22 +0000 http://forums.kayako.com/threads/using-smtp-versus-php-client-for-outgoing-email.30188/ http://forums.kayako.com/threads/using-smtp-versus-php-client-for-outgoing-email.30188/ Erin Mann Erin Mann 1 Thu, 10 May 2012 16:32:16 +0000 http://forums.kayako.com/threads/kayako-template-customisation-documentation.30187/ http://forums.kayako.com/threads/kayako-template-customisation-documentation.30187/ Craig Vanaman Craig Vanaman 3 Thu, 10 May 2012 16:16:21 +0000 http://forums.kayako.com/threads/how-to-change-sender-name-in-outgoing-emails.30180/ http://forums.kayako.com/threads/how-to-change-sender-name-in-outgoing-emails.30180/ Steve Little Steve Little 6 Thu, 10 May 2012 10:04:06 +0000 http://forums.kayako.com/threads/ugly-html-bug-in-troubleshooter.30184/ http://forums.kayako.com/threads/ugly-html-bug-in-troubleshooter.30184/ nibb nibb