1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

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A complete PDF on the New Kayako (Not Classic)

Discussion in 'Technical chat' started by Jack Temple, Apr 10, 2017.

  1. Jack Temple

    Jack Temple New Member

    Is there a complete guide on setting up the new Kayako after upgrade. We are having several issues and now that this is our production environment support isn't responding fast enough. I would like to research each problem using a simple but complete pdf.

    Email Templates - canned responses
    Email Signatures
    Determining responsible personnel for specific chats and email
    KB - embed dynamic html
    .. just to name a few

  2. Jamie Edwards

    Jamie Edwards Staff Member

    Hi Jack

    Can you drop me an email with your email address (mine is in my signature) - I'll look into why we're not getting back to you quickly. Shouldn't be the case!

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