Hi everyone...Our company is running the trial Kayaco Fusion software to test and possibly change out our existing ticketing service. All in all, it looks pretty good. We do however have a few concerns. 1.) Is there a way to have our employees in a drop down list in the email field when assigning tickets? 2.) Is there a way to automatically track time worked on each ticket? 3.) Is there a group/individual Calendar Module or something for our staff to share their appointments and track their working day? 4.) Is there a field for billable and non-billable?