Ability to re-order all fields, not only custom fields

Discussion in 'Feedback and suggestions' started by Richard Sand, Aug 18, 2016.

  1. Richard Sand

    Richard Sand New Member

    I think its really limiting that only custom fields can be re-ordered on a conversation form. My company's use case is very simple - we have multiple products, so I added a custom dropdown field called "Product" to our conversation form as a required field. This field should be *above* the message input. Its awkward and unintuitive to have it at the bottom of the form.
  2. debbiemuz

    debbiemuz Member

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