1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

AD-LDAP-SSO and User Groups

Discussion in 'LoginShare' started by Drewkane, Jun 10, 2014.

  1. Drewkane

    Drewkane New Member

    We are using Loginshare with AD-LDAP-SSO but are having an issue with user groups not sticking for users. We have a couple additional user groups but any time a user in one of the groups logs in their user group is switched back to 'Registered'. I think I see how to resolve this using AD LDAP authentication but we really prefer the benefit of SSO.

    Has anyone been able to tackle this?

Share This Page