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Add Round Robin Assign feature

Discussion in 'Kayako product feedback and suggestions' started by Gary Weldy, Sep 11, 2015.

  1. Gary Weldy

    Gary Weldy New Member

    I'd like to have a round robin option enabled inside Kayako that will allow tickets to be dispersed to staff members to even out the amount of tickets each agent handles.
     
  2. Cory Long

    Cory Long New Member

    Bumping this thread because this would be a huge benefit to us as well.
     

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