1. Welcome to the feedback forum. Here's some tips for giving your suggestions the best shot:
    • Search before posting: See if someone else has already posted your suggestion. If you add your support to an existing, you're more likely to bubble up the request.
    • Keep one suggestion to one thread: Try not to club lots of different suggestions together in one thread. Otherwise, people will get confused about what they're voting for and we might miss your feedback.
  2. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  3. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Add SEO meta title, description, and custom URL for Knowledge Base Articles

Discussion in 'Kayako product feedback and suggestions' started by Robert P, Nov 25, 2019.

  1. Robert P

    Robert P New Member

    Hi All,

    It would be nice if we are able to do the following for the Kayako Classic Knowledge Base articles:
    a.) being able to assign a meta title (not just the article title)
    b.) being able to assign a meta description
    c.) customize the URL of the article so it would become more user friendly

    We would like to have these features/customizations for SEO purposes.
    We have been asking Kayako Support for this, and it looks like they are not willing to work on it in the immediate future.

  2. supportskins

    supportskins Kayako Guru

    We can customize Kayako to work the way you want. Feel free to contact us.
  3. Robert P

    Robert P New Member

    thanks for the offer, but we'll wait for suggestions from the community for now.
  4. Robert P

    Robert P New Member

    We are still trying to figure this out and continuing to communicate with Kayako support.

    Any ideas guys?

Share This Page