agent on a phone's browser

Discussion in 'Feedback and suggestions' started by Tyson Smith, Apr 28, 2017.


As an agent or admin would you like to be able to use the browser on your phone?

  1. Yes

  2. No

    0 vote(s)
  1. Tyson Smith

    Tyson Smith New Member

    I know there's probably a good IPhone/Android app, however why not make the agent/admin site responsive down to ~400px width breakpoint? Doesn't seem like the kind of utility that should require additional bits on the device. Capture.PNG
  2. Jamie Edwards

    Jamie Edwards Staff Member

    HI Tyson

    Even if we made the agent area responsive to fit on a smartphone screen, the application is not optimised for such (and won't be for the foreseeable future). We're focusing on building a great native mobile experience in the apps, and a great desktop and tablet experience in the web app.

    The web app is heavy weight and will get heavier still as we introduce the ability to develop and deploy your own custom apps to the Kayako cloud and web app.

    Check out the mobile apps - we'd love your feedback!

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