I am trying to set up a simple form on my main website that will allow our customers to contact us, which will in turn create a ticket in Kayako. I am using the API and doing the best I can, but honestly haven't ever done anything with an API before. I created the form I want with the required fields, no problem. Using the info I found here - http://dropdeaddick.com/2011/kayako-api-how-to-post-a-ticket/ I created a page to submit my form to, using $_POST variables to fill in the information needed and changing the department and tickettype ids as I needed. One thing I wasn't sure of was is I changed the $staffid to $userid, since it will be our customers using it but since it isn't an existing customer necessariily i just left the id number blank ( '' ). I changed the api url to http://mydomain.kayako.com/api/index.php?/Core/Test test it, submitting gives me a long string of mainly page format, with a Error 404 and a Code:  => SimpleXMLElement Object ( [a] => Click to go back to the helpdesk home page )  => "Default" Controller OR a DEFAULT Controller in SWIFT App "Core" for Interface "api" does not exist (DEFAULT-MAIN) ) ) ) ) string. Any suggestions or recommendations to get this working?