1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Attachments don't go through

Discussion in 'Using Kayako Classic' started by Judy, May 18, 2017.

  1. Judy

    Judy New Member

    Hi, guys!

    We've migrated to another server and upgraded php version to 5.6 , and now can't attach files to tickets at all. Before it was ok.
    Now we get this error - 'st_attachmentwarning', thus php and server limits are wittingly higher than size of the tested file. There are no errors in server/kayko logs either.

    Any work-around?

    Regards,
    Judy
     

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