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Autoclose not working

Discussion in 'Using Kayako Classic' started by Pedro Reis, Nov 10, 2011.

  1. cginest

    cginest Established Member

    I still cant get this to work. Tickets that are configured with the "Mark as resolved?" option checked are not autoclosed. Can someone review the attached code and let me know whats wrong?

    Thanks!
     
  2. Gary McGrath

    Gary McGrath Staff Member

    This version should work for version 4.66.2

    Gary
     

    Attached Files:

  3. Mauricio Grizales

    Mauricio Grizales New Member

    Hi Gary,

    We have 4.67 and this file don´t work. Can you get a new version?

    Thanks!

    Mauro
     
  4. Gary McGrath

    Gary McGrath Staff Member

    Hi Mauro,

    Please try the attached file for 4.67

    Gary
     

    Attached Files:

  5. jas

    jas Member

    Hi,

    Any chance of a version of this for 4.62? I've tried the 4.64 version posted here however its not working.

    Thanks
     
  6. Vinay Sharma

    Vinay Sharma Staff Member

    Hi All,

    Please find enclosed file which contains tweak and fully compatible with latest Kayako release 4.70.x

    Helpdesk cache needs to be rebuild after making the changes.
     

    Attached Files:

  7. Gabe W

    Gabe W New Member

    Hi Vinay,

    Do you have an updated version that is compatible with version 4.72?

    Thanks.
     
  8. Gary McGrath

    Gary McGrath Staff Member

    Hi Gabe,

    There was no changes to this file between 4.70 and 4.72, so you can use the same file attached above.

    Gary
     
  9. Gabe W

    Gabe W New Member

    Hi,

    We just upgraded to 4.74.2. Is the 4.70 patch still compatible?

    Thanks!
     
  10. Gurpreet Singh

    Gurpreet Singh Staff Member

    Hey Gabe!

    Yes, the file is compatible as there are no changes in this file since 2014.
     
  11. Sylvia Takla

    Sylvia Takla New Member

    Hi,

    Do you have an updated version that is compatible with version 4.92?

    Thanks!
     

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