Welcome to the feedback forum. Here's some tips for giving your suggestions the best shot:
- Search before posting: See if someone else has already posted your suggestion. If you add your support to an existing, you're more likely to bubble up the request.
- Keep one suggestion to one thread: Try not to club lots of different suggestions together in one thread. Otherwise, people will get confused about what they're voting for and we might miss your feedback.
Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.