Blackberry 10 Features you would like to see

Discussion in 'Kayako Mobile' started by Geeshan, Aug 10, 2012.

  1. Geeshan

    Geeshan Member

    With blackberry 10 coming out soon, this would be the perfect time for users to request features they would like to see for implemented in Kayako BB10 release.

    One feature I would like to see implemented on the blackberry version of Kayako, is a signature PAD to allow customers to sign of on a ticket - for onsite work only.

    The digitally signed ticket should then be e-mailed to a set contact for each organization, possibly multiple contacts within an organization.

    1) Ticket is created, Tech is Dispatched, work is completed onsite, ticket is filled out, customer signs the ticket using the siganture pad, digitally signed ticket get's emailed to billing & Customer.
    Jamie Edwards likes this.

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