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Bug in Email Queues requiring TLS

Discussion in 'Installation and setup (Kayako Classic Download)' started by Keith., Jan 1, 2017.

  1. Keith.

    Keith. New Member


    In the function GetIMAPArgument, you'll notice the TLS arguments return the SSL options, not TLS options. This means that while you may have been selecting TLS as your IMAP/POP3 security, kayako was actually using SSL.

    This fix needs to happen if you wish to use an Office 365 Exchange Online based email.

    I also noticed that while the documentation says to use TLS on port 995 for outlook.office365.com, port 995 doesn't seem to work for me, but 110 does.
  2. Keith.

    Keith. New Member

    The same fix needs to be applied to __apps\parser\library\class.SWIFT_MailParserIMAP.php.

    My firewall was blocking the office365 SSL connection on Port 995. We're able to use TLS on 110 works for now though.

    Offic365 seems to reject TLS on 995 and SSL on 110 currently.

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