Bug with "Push URL"

Discussion in '(Archive) Product related' started by eiden, May 15, 2006.

  1. eiden

    eiden New Member

    If I use the "Push URL" function and type: www.google.no , the chat window opens a new window with this address: http://mydomain.com/supportsuite/visitor/www.google.no

    If I type in http://google.no everything works ok. Is it suppose to be this way ?

    But if I push a url by clicking on "Options" -> "Push URL" and type: http://google.no , the chat window opens a new window with this address: http://mydomain.com/supportsuite/visitor/http%3A%2F%2Fgoogle%2Eno

    Anyone else experiencing this ?

    I'm using the version released on May 11th without the SIP addon.
  2. Ryan Lederman

    Ryan Lederman Kayako Guru

    Hi eiden,

    This is a confirmed bug in the Server-side software. Apparently the correct URL is sent to the server but it is improperly formatted before being sent to the user.

    A bug tracker task has been opened for this issue. Expect to see the fix for this in the next build.
  3. Ryan Lederman

    Ryan Lederman Kayako Guru

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