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Canned responses greyed out

Discussion in 'Technical chat' started by mark1, Nov 16, 2016.

  1. mark1

    mark1 New Member

    Canned responses in kayako desktop are working for an hour or two then grey out after and can't be used until the PC is restarted which is not ideal when in the middle of a chat.

    Anybody have any ideas what I can try?

    Thanks
     

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