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Chat History- time display

Discussion in 'Kayako Desktop' started by Stacie Krimmer, May 21, 2015.

  1. Stacie Krimmer

    Stacie Krimmer New Member

    When viewing the date for a chat under Chat History the time is incorrect (4 hours ahead of time). I am in Eastern Standard Time. I believe we have this correct in the settings. Can someone please tell me where I can update this so that the time displayed is accurate?
    Thanks!
    Stacie
     
  2. Gary McGrath

    Gary McGrath Staff Member

    Hi Stacie,

    Make sure the timezone is set correctly within your staff preferences ( home menu, preferences within the staff CP )

    You might also need to ensure the timezone is set correctly both in the Admin CP, and also within your PHP.ini file on your webserver

    Gary
     

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