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Chat History- time display

Discussion in 'Kayako Desktop' started by Stacie Krimmer, May 21, 2015.

  1. Stacie Krimmer

    Stacie Krimmer New Member

    When viewing the date for a chat under Chat History the time is incorrect (4 hours ahead of time). I am in Eastern Standard Time. I believe we have this correct in the settings. Can someone please tell me where I can update this so that the time displayed is accurate?
  2. Gary McGrath

    Gary McGrath Staff Member

    Hi Stacie,

    Make sure the timezone is set correctly within your staff preferences ( home menu, preferences within the staff CP )

    You might also need to ensure the timezone is set correctly both in the Admin CP, and also within your PHP.ini file on your webserver


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