closed folder - number of tickets

Discussion in 'Using your helpdesk' started by IreneF, Jun 20, 2012.

  1. IreneF

    IreneF Established Member


    does anyone now if there is a specific reason why the closed folder doesn't show the number of tickets in it?

  2. Drew Keller

    Drew Keller Just one person in a world of millions.


    This is a setting. Admin CP > Tickets > Status > CLosed > Options > Display Ticket Count in Tree

    Hope this helps
  3. IreneF

    IreneF Established Member

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