Hey all. I've been posting alot on the forums and I first off want to thank everyone for all the great support so far, it's been a pleasure troubleshooting with so much help. We have Kayako installed on our RHEL6 server. The problem is that any time someone logs in or out of the admin/staff CP, we all get an email sent to the distribution list for notifications. This is the email subj/body: Code: Subject: Registration required: Unable to create ticket Code: Your ticket=as not been accepted into the system. You are required to create an ac=ount before you can create any tickets via email. Please register at th= following URL: http://helpdesk.mysite.com/index.php? Once registered, you will be able to submit tickets directly=y sending us an email. We are sorry for any inconvenience this may hav= caused. ________________________________________ Support Center: http://helpdesk.mysite.com/index.php? If anyone has any idea why we keep getting this same message over and over please share and let me know how to prevent it. Thanks!