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Continue chat after the window was closed

Discussion in 'Kayako Desktop' started by Mukola, Feb 16, 2016.

  1. Mukola

    Mukola New Member

    I have live chat opened in <iframe>. After user reloads this page, or navigates to another page kayako closes this chat.
    Is it possible to continue chat (or open new chat with few previous chat messages) after chat window was closed and how I can do this?
  2. masterctrl1

    masterctrl1 Kayako Guru

    I believe the only way you can reopen a chat is from the operator's side if the visitor's chat window is still active.

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