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Create report where it lists the tickets from users that have a chat today

Discussion in 'Technical chat' started by Leos, Jul 14, 2017.

  1. Leos

    Leos New Member

    Please help.
    I need to create report where it lists the open tickets from users that connected to chat on the same day.
    I tried it on my end--using the most basic KQL knowledge that I have--but can't seem to figure out.

    SELECT 'Tickets.Ticket Mask ID' FROM 'Tickets', 'Chats' WHERE 'Chats.Email' = 'Tickets.Email' AND 'Tickets.Creation Date' = Today()

    The above says it's tickets is not related to chatobjects when I ran it.

    Please advise.
     

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