Create ticket reply from External source

Discussion in 'Developing, APIs and extending' started by jmwebguy, Jul 18, 2012.

  1. jmwebguy

    jmwebguy Established Member

    I was hoping to not have to use the API since I'm not proficient in integrating it. I tried reviewing everything but just don't understand it. Is there example code to POST a simple ticket reply?

    I have downloaded the PHP APILibrary for the REST API. I see a lot of files, but as I review them I don't necessarily see what I would use. I'm familiar with PHP, just not APIs so if someone can point me in the right direction I would appreciate it.
     
  2. avesta

    avesta New Member

    I don't use the PHP API Library right now because our environments do not run in PHP 5.3 yet. But at the following forum post I have the code to a non-library php example:
    http://forums.kayako.com/threads/vague-api-error-using-php.30784/

    Just remember to add "subject" into the array where salt, key, etc, are also specified.
     

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