I was hoping to not have to use the API since I'm not proficient in integrating it. I tried reviewing everything but just don't understand it. Is there example code to POST a simple ticket reply? I have downloaded the PHP APILibrary for the REST API. I see a lot of files, but as I review them I don't necessarily see what I would use. I'm familiar with PHP, just not APIs so if someone can point me in the right direction I would appreciate it.