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creating a report by user titles

Discussion in 'Kayako reports (Kayako Classic)' started by Roni Tombak, Aug 2, 2012.

  1. Roni Tombak

    Roni Tombak New Member

    I have integrated Kayako with our Active Directory so all users in Active Directory are imported to Kayako database.

    I need to create a report that counts the ticket number opened by users since last month which must be filtered by user title/position.

    CEO 14
    HR Manager 29
    CFO 22

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