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Creating ticket on incoming call (via VOIP)

Discussion in 'Kayako Desktop' started by Steven Keclik, Sep 28, 2016.

  1. Steven Keclik

    Steven Keclik Member

    Is there any means to record an incoming call (and create a ticket in Kayako) through VOIP ?
    I've seen similar queries before but not been able to find a full / conclusive answer as yet.
    Thanks in advance.
    Steve
     

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