1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Critical important server requirements

Discussion in 'Installation and setup (Kayako Classic Download)' started by Ivan Petrov, Dec 13, 2017.

  1. Ivan Petrov

    Ivan Petrov Member

    My hosting provider wrote that they don't support all kayako's server requirements. I must to buy another hosting plan with very high cost.
    Are critical important for kayako?
    1.xcache, apc or eaccelerator (not install)
    2.max_execution_time 600 (300 only)
    3.max_input_time 600 (300 only)
  2. supportskins

    supportskins Kayako Guru

    You can use Kayako even with the settings your host is providing.

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