iOS Department refresh

Discussion in 'Kayako Mobile' started by NC Software, Apr 26, 2012.

  1. NC Software Kayako Guru

    I think you need to refresh the department list on resume. I deleted 3 departments and can't get rid of them in the app even after pull to refresh.
    NC Software, Apr 26, 2012
    #1
    • Kayako Staff

    Marcel Trapman iOS Developer

    Hi Neal,
    Thank you for this.
    Can you please send this to ios-support at kayako dot com.
    It is where I can keep track of things.
    The easy way to do that is from within the app (Settings > Contact Kayako support).
    Marcel Trapman, Apr 27, 2012
    #2

  3. NC Software Kayako Guru

    Marcel,

    My time is extremely limited. If you want to record issues I've brought to your attention in your tracker you are welcome to do so.

    Have a great weekend.
    NC Software, Apr 27, 2012
    #3
    • Kayako Staff

    Jamie Edwards Chief Limey

    Hi Neal,

    That email Marcel asked you to send includes some important logging and diagnosis information, which can only come from you pressing that button. We haven't been able to reproduce it here, so need to look at what happened in your individual app.
    Jamie Edwards, Apr 27, 2012
    #4

  5. NC Software Kayako Guru

    Okay, I'll try to get it to you in the next 24 hours, swamped today.
    NC Software, Apr 27, 2012
    #5

  6. NC Software Kayako Guru

    Report from iPad beta sent.
    NC Software, Apr 27, 2012
    #6
    • Kayako Staff

    Marcel Trapman iOS Developer

    Thank you for your help/support Neal.

    Refresh on resume (etc.) will be added in 1.0.2 or 1.0.3.
    Marcel Trapman, May 4, 2012
    #7

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