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Not planned Desktop: Report on visitors/site usage

Discussion in 'Kayako product feedback and suggestions' started by NC Software, Apr 28, 2012.

  1. NC Software

    NC Software Member

    Not to replace a dedicated stats program but if you're monitoring visitor activity why not generate some reports. Tell me the max users in a day, average users over a period, etc.
     
  2. Jamie Edwards

    Jamie Edwards Chief Limey Staff Member

    We have had this request come up before. For now we feel that it is beyond the scope of the helpdesk (while there are plenty of packages which can do retrospective visitor reporting, like Google Analytics, far better than we would realistically be able to), so we're sticking to the real-time aspect of visitor monitoring and tracking.
     

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