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Did using Kayako for iPad change the settings for my regular computer??

Discussion in 'Using Kayako Classic' started by [GamersGate] Andreas, Apr 27, 2012.

  1. The day after I tried out the iPad app, my Kayako at the office start behaving strange. I had a setting that show 100 tickets per page, but now it only shows 20!
    The settings in admin for my Kayako has not changed, but the outcome have.

    By the way, I cant use the app. It never stop refreshing, even with the iPad on wifi.
    When it actually do stop refreshing...
    • If I click on a ticket the first time, all good. If I click the same ticket again, I see the next ticket in line. Each time I tap the same ticket, the counter add the next ticket in line, not the actual ticket I want to display.
     
  2. Jamie Edwards

    Jamie Edwards Staff Member

    Hi Andreas,

    No - there is no facility for Kayako Mobile to do that on the server-side. It sounds like a coincidence..
     
  3. Marcel Trapman

    Marcel Trapman iOS Developer Staff Member

    This will be improved when version 1.0.1 becomes available.
     
  4. Thanks.
    BTW, ireally like your forum. Is it your own or can I pick it up somewhere?
     
  5. Drew Keller

    Drew Keller Just one person in a world of millions.

  6. Excellent. Thanks!
     

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