1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Document download link Atlassian Cloud not recognizing my registered email address

Discussion in 'Installation and setup (Kayako Classic Download)' started by Dave Lochtefeld, May 28, 2018.

  1. Dave Lochtefeld

    Dave Lochtefeld New Member

    Following a post by Gary McGrath for a link to the document "Installation and Upgrade guide for Classic"
    I clicked the link but received an error message page stating my email address does not have access to
    I verified that I was logged into the forum and that the email listed matches my forum profile. Please advise or maybe someone could shoot me the document at dave@quickcomputers.com.


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