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Email Attachaments UpperCase Extension Fetch Error

Discussion in 'Using Kayako Classic' started by icdev, Dec 2, 2017.

  1. icdev

    icdev Member

    Hello,
    Using 4.63 - preparing to upgrade, but have to upgrade server first, so have this issue with email attachments.
    If someone sends a pdf file with the extension capitalized Kayako will not fetch the attachement.
    eg: testfile.PDF

    We have to forward the file to a regular email account and it opens fine.

    Is there a patch to correct this issue I can install on my server ?

    thanks,
    Steve
     

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