1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Error in the ticket while replying

Discussion in 'Using Kayako Classic' started by ahamed, Jul 6, 2017.

  1. ahamed

    ahamed New Member

    We are getting the below error on the same ticket while replying:

    4096
    Argument 1 passed to SWIFT_UserSetting::RetrieveOnUser() must be an instance of SWIFT_User, boolean given, called in /home/hostacct/public_html/support/__apps/tickets/models/Ticket/class.SWIFT_Ticket.php on line 4812 and defined (./__swift/apps/base/models/User/class.SWIFT_UserSetting.php:324)
     

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