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Fatal error: ERROR: Could not insert all templates

Discussion in 'Installation and upgrading' started by Fuze9-Hunter, Jun 2, 2007.

  1. Fuze9-Hunter New Member

    I'm just a tad (meaning extremely) past pissed off right now. I had LiveResponse, and got this error - they sent me a fix. I don't have the fix any more. That was 2 weeks ago. I upgraded to SupportSuite, had to reinstall. Getting the error again. I don't have the fix any more. Kayako has known about the problem for well over 2 weeks, even more than a month, SO WHY NOT RELEASE A FIX TO EVERYONE IN THE FRIGGIN MEMBERS AREA?!?!? This has put me off for 3 days, and now I'm REALLY getting pissed. Someone send me a fix, omega [at] slip7 [dot] net.

    Fatal error: ERROR: Could not insert all templates. - in /home/******/public_html/support/setup/steps/setup_step5.php on line 32
    Fuze9-Hunter, Jun 2, 2007
    #1

  2. craigbrass New Member

    Which build are you trying to install? Latest stable? Latest CSV?

    The latest stable installs fine for me.
    craigbrass, Jun 2, 2007
    #2

  3. supportskins Kayako Guru

    Try re-uploading the files in binary and check if it fixes the error
    supportskins, Jun 2, 2007
    #3

  4. Fuze9-Hunter New Member

    Latest stable, and it's zend, and uploaded correctly with binary.
    EDIT: Could either of you contact me via aim: sharplead, or msn: omega [at] xetch [dot] net, that'd be awesome...
    Fuze9-Hunter, Jun 2, 2007
    #4

  5. Fuze9-Hunter New Member

    ...Problem solved by CraigBrass. Thanks bud.
    Fuze9-Hunter, Jun 2, 2007
    #5

  6. craigbrass New Member

    Your welcome!
    craigbrass, Jun 2, 2007
    #6

  7. vangok New Member

    Hi all,
    have the same problem, what was the solution?

    I use last stable, zend and with binary mode uploadet on FC6, apache2, php5, mysql5...

    Can you help me?
    vangok, Jul 5, 2007
    #7

  8. supportskins Kayako Guru

    Switch to the latest ioncube build. The issue is with the zend builds.
    supportskins, Jul 5, 2007
    #8

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