Fatal Exception: java.lang.AssertionError

Hi All,

I have the kayako messenger support tool integrated in our mobile application. I have been receiving this fatal error tru crashlytics report. cant seem to find a way to resolve this. Please help. Details are below:

The list is not sorted by time! Should be in descending order of creation time with newest item on top of list

Fatal Exception: java.lang.AssertionError: The list is not sorted by time! Should be in descending order of creation time with newest item on top of list
at com.kayako.sdk.android.k5.common.adapter.messengerlist.helper.DataItemHelper.convertDataItemToListItems + 68(DataItemHelper.java:68)
at com.kayako.sdk.android.k5.messenger.messagelistpage.helpers.MessengerListHelper.getMessageAsListItemViews + 74(MessengerListHelper.java:74)
at com.kayako.sdk.android.k5.messenger.messagelistpage.MessageListContainerPresenter.generateListItems + 402(MessageListContainerPresenter.java:402)
at com.kayako.sdk.android.k5.messenger.messagelistpage.MessageListContainerPresenter.displayList + 429(MessageListContainerPresenter.java:429)
at com.kayako.sdk.android.k5.messenger.messagelistpage.MessageListContainerPresenter.access$000 + 58(MessageListContainerPresenter.java:58)
at com.kayako.sdk.android.k5.messenger.messagelistpage.MessageListContainerPresenter$8.onSuccess + 715(MessageListContainerPresenter.java:715)
at com.kayako.sdk.android.k5.messenger.messagelistpage.MessageListContainerRepository$4$1.run + 99(MessageListContainerRepository.java:99)
at android.os.Handler.handleCallback + 873(Handler.java:873)
at android.os.Handler.dispatchMessage + 99(Handler.java:99)
at android.os.Looper.loop + 216(Looper.java:216)
at android.app.ActivityThread.main + 7285(ActivityThread.java:7285)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run + 494(RuntimeInit.java:494)
at com.android.internal.os.ZygoteInit.main + 975(ZygoteInit.java:975)